Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

They were not clear about estimated shipping time, took about a month to deliver me the wrong order, without the paper that I ordered. Customer service is useless, appears illiterate, and just wears you down with incompetence. Hidden in the purchase fine print is a $30 per month subscription you are unknowingly signing up for, and terms that include no responsibility for quality of the product or responsibility for shipping. I have been trying to get this resolved in some manner that is fair to me as the purchaser and I am getting nowhere.

Arrivata in tempo per il regalo di natale,ma non funziona, leggendo la polita rimborsi ho scritto subito uma mail all'assistenza, siamo al 15 gennaio e ancora non ho ricevuto nessuna risposta. Pessiama esperienza, oltretutto per un oggetto pagato circa 60€, avrei dovuto pagare le spese di spedizione per il reso.Con oggi ho scritto 5 e-mail, ma niente, nessuno ha risposto. Inaccettabile. Non comprate da qua.Soldi buttati e nessuna professionalità.

These people are scammers. I ordered ear hooks comparable with air pods. I paid $34.98. Took over a week to get tracking info. It shipped from China. It took over 3 weeks to get here. Jan. 5 a new $29.99 charge appeared on my bank account. I had not purchased anything else from them and their customer support will not answer me. I have turned it over to my bank and I will contact my State Attorney General to file a complaint. Don’t buy from these people.

Calidad malísima,encima la compré para reyes y obviamente me anticipé un poco por asegurarme que me llegara a tiempo así que la pedí como un mes antes,la probé la guarde y cuando la abrieron ,desenvolvieron y de 10 veces que apretaron el botón se indio hacia atran y con ello lo de cargar ,que parece que va todo junto…,…..una decepción y encima nose puede devolver porque solo dan 10 días de devolución

Bought a watch. Watch won't keep time. Either slows down, pauses or stops altogether. Company won't refund or exchange. Sent defected item and late after paid for fast shipping. Scam site. Avoid.

The wand lasted about 5 shots, then stopped working, contacted incendio and they told me they had a 10 day return policy 🙃 I then noticed they had taken more money out of my bank, contacted them asking why? And they still haven't gotten back to me. Terrible product from a just as terrible company.

So many issues. 1. Product didn't work. Tried troubleshooting with neighbours and no joy getting any spark out of the wand. Asked for a refund and eventually got one after sending pics and vids. 2. After the refund, got charged £22.36. Can't cancel online "membership". Going to ask the bank to refund me. Scam.

tardan semanas en entregar el artículo, no funciona y ahora llevo 1 semana intentado que me contesten en atención al cliente para devolución y no hay manera.