Nagarajan M.
The overall experience was not good
The overall experience was not good. The raft toppled, two of us fell on the river, hit the rock and got injured. Even rescue was far from satisfactory. The training for the guide needs improvement.
Response from Wilderness Aware RaftingOct 10, 2018
Hello Nagarajan, I looked up our report that we do on every incident that involves a guest falling out of the boat. Lindsey was your guide. She has been one of our top rated guides for the past 3 years, always getting rave reviews. The water had recently dropped and more rocks had began to appear, resulting in all of the rafts on the river very likely hitting more of these new rocks. That is to be expected during extremely low flow periods like we are having during this drought. It appears when she called the "highside" command which she is trained to do, folks on the left side of the boat knocked you out of the boat. I am sorry this happened. At the time you reported no injury, so I assume you must have bumped a rock and found a bruise later. Again I apologize, but this is whitewater rafting and incidents do happen. The orientation at the beginning of the trip explains that this may happen and I am glad you were quickly pulled from the calm pool at the bottom of the rapid. Hoping all is better now.