Destinee D.
I paid for guaranteed date of delivery…
I paid for guaranteed date of delivery and the order did not make it on that date. They did refund my shipping cost. My merchandise did come out exactly how I wanted it to. So that is a plus. Just unhappy with the delay in delivery
Response from ImprintnowOct 21, 2026
Hello Destinee, Thank you for your feedback! We apologize for the delivery delay and understand your disappointment. While courier delays are beyond our direct control, we recognize the inconvenience this caused and have refunded your shipping cost. We’re glad your merchandise turned out exactly as you wanted and appreciate your kind words about the final product. Thank you for your patience and for giving us the opportunity to serve you! Sincerely, Imprint Now Team