Joanie G.
It was delayed in production
It was delayed in production. Despite correcting the address with a supervisor, it was shipped to the wrong address. They finally arrived 4 hours before the event started and two weeks late
Response from ImprintnowOct 19, 2026
Hello Joanie, We apologize for the production delays and shipping error that led to your order being delivered to the wrong address, despite the confirmed correction. We understand the frustration of receiving your order just four hours before your event after a two-week delay. We take your feedback seriously and are committed to improving our production, communication, and delivery processes. Please contact our customer support team at sales@imprintnow for further assistance. Thank you for bringing this matter to our attention. Sincerely, Imprint Now Team


