Imperial Movers and StorageReviews of imperialmovers.com

Doctor and his team were extremely professional and fast. Highly recommend!

Very professional - thank you Doctor

Doctor and his team were fantastic. Huge help and great guys. We had a blast—even on a rainy day. This was my second time using Imperial and another great experience.

I don’t usually write reviews, but I felt compelled to do so in this case because the Imperial Moving and Storage team truly deserves recognition for going above and beyond to ensure a fantastic moving experience. I had just secured a new apartment and needed to move quickly, but I had a tight budget and a lot of stuff to move. After calling several companies, none could accommodate my budget, and some didn’t even have insurance. That’s when my wife suggested I contact this company. The manager was upfront and honest, working with me on my budget and offering helpful advice on making the move more affordable. He provided a flat rate and explained different strategies for moving within my price range. I expected movers that matched my budget, but I was amazed when a team of enthusiastic workers arrived and got the job done efficiently and professionally. Zaur, Anthony, Denis, and Artem, I still remember how much fun you guys had working together and how much you enjoyed the process. Thank you for making this a memorable experience. If you need a moving company, look no further. Contact Imperial Moving and Storage—you won’t regret it! Thank you to Zaur at Imperial Moving and Storage for taking excellent care of my belongings and leading the team with such expertise. Your friendly approach made the entire process seamless and stress-free. Thank you, Anthony, for your professionalism and warm demeanor. You made the move a smooth and pleasant experience. Imperial Moving and Storage is fortunate to have you. Artem, I am grateful for your kindness and attention to detail during the move. Your professionalism made everything go perfectly, and I’m glad Imperial Moving and Storage has you on board. Denis, thank you for going above and beyond with your professionalism and care. My move was smooth and hassle-free, and I appreciate your excellent work at Imperial Moving and Storage.

They delivered my goods undamaged and followed instructions on how to move a library of hundreds of books. Yet I will never hire them again because of the complete lack of communication between front office and the movers. They put on a full-press charm offensive, made lots of promises, communicated almost nothing. The result: a running argument with the movers for three straight days. Lesson learned. Never again. Btw, the first thing the movers will tell you after “hello” — and before they pack even a doorstop — is “20 percent tip not included.” Charm offensive was over.

I had the unfortunate experience of dealing with Kevin Tapia from Imperial who is not only a liar but disrespectful and insulting. If you even have the slightest audacity to get mad regarding their lies about whether or not they subcontract to other movers for long distance moving he calls you emotional, if you are in fact a woman. So not only is he a liar and condescending and passive aggressive he is also a misogynist sexist who believes that women can only be emotional and then proceeds to hang up on you. And if you call back because you deserve a conversation for the money that you have spent and they are still holding your belongings in another state by a SUB CONTRACTOR he continues to pick up and hang up the phone like a child and will then have the nerve to turn around and call you one. When you ask him to speak to his manager he tells you that there’s no one else but him. if you ask him if he’s the owner he will say no. And when you ask for the name of the owner he tells you his name is Sammy but he is in Israel. He tells you that you can’t speak to him and he will not provide you with the last name for you to find him. Mario Nunez was the selling agent who started this lie about not using subcontractor to convince you to go with their service. Kevin will then tell you I guess you didn’t read the contract to deflect from selling lies and having deplorable behavior

I'm surprised this company is still in business. If you are moving Do NOT! I repeat DO NOT use them. They take an estimate.. then charge an additional fee in our case they claimed their truck couldn't fit on our block so they went and got a u haul truck told us the cost of the truck was an additional $550 we showed proof to the credit card company that the truck was able to fit. We also requested a bill from them showing us proof that the cost of the u haul was $ 550. They are scammers and need to be put out of business period!

I was quoted one flat rate to move light furniture, clothes and kitchenware. They were supposed to pack and move the items to my storage. They arrived 4 hours late, brought no boxes and started moving at the speed of light. Needless to say, I had to pack myself on a fly. I was asked for $600 additional cost for no apparent reason. Horrible experience, high stress and lost lots of important things. Sent a message to the suave Mario, the one who quoted the move and sent the contract. didn't receive any reply. It is my opinion that this company has no client satisfactions in mind.