Stuart
Goods delivered undamaged, but never again
They delivered my goods undamaged and followed instructions on how to move a library of hundreds of books. Yet I will never hire them again because of the complete lack of communication between front office and the movers. They put on a full-press charm offensive, made lots of promises, communicated almost nothing. The result: a running argument with the movers for three straight days. Lesson learned. Never again. Btw, the first thing the movers will tell you after “hello” — and before they pack even a doorstop — is “20 percent tip not included.” Charm offensive was over.