imarkuReviews of imarku.net

Response from imarkuApr 13, 2023

Hi Kenneth, Thanks for your feedback about the knife set. We're glad you like how it looks, but we're sorry to hear it wasn't sharp and the shipping was slower than expected. Our after-sales team has already contacted you via email at [email protected] and we also have an online chat service available on our website. We're sorry for the inconvenience this has caused you and we want to make things right. Our team is committed to resolving the issue and ensuring your satisfaction with your purchase. Thank you for choosing our products and giving us the opportunity to serve you. Best regards, Imarku

Response from imarkuApr 13, 2023

Hi Jean, Thank you so much for all of the positive feedback, it truly means the world to us!Happy cooking!

Response from imarkuMar 30, 2023

Dear Stephanie, We are so so sorry for this situation. After you gave us the feedback that you don't want the cookware set, we could process the returns for you. We have sent several emails from email:[email protected]. We could process the returns for you right away. Even if you told us you haven't received the package, we can communicate to solve the issue for you.(Tracking num is 1Z4998X30322240242 , the newest tracking info" 023-03-13 13:25 CHESAPEAKE, VA, US, Delivered" We are responsible for out customers, so please don't worry about the issue, please get back to us soon from the email, thank you! Hope to hear from you soon. All the best Imarku Team