Imagine Cruising USA Reviews | Read Customer Reviews of imaginecruising.com

Imagine Cruising USAReviews of imaginecruising.com

4.8266 reviews
Travel Agencies
220 E. Central Parkway, Suite 2040, Altamonte Springs, Orlando, Florida

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Imagine Cruising USA

About Imagine Cruising USA

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Imagine Cruising USA reviews

Showing 233 reviews with 5 stars · Clear filters

debby A.
Jan 17, 2026
Regarding my up coming Mekong Delta 20…
Regarding my up coming Mekong Delta 20 day trip. What a terrific group to work with. I get calls immediately returned and every trip detailed explained. Liam, Madison are such a asset to your company. Debby Arango
Response from Imagine Cruising USAJan 19, 2026
We're happy to hear that you had such a positive experience while planning your Mekong Delta trip. We appreciate you mentioning how helpful our team members were. Thank you for your feedback.
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customer
Jan 9, 2026
New to this booking company
New to this booking company. Aimee was very helpful and explained details of the tour. The documentation we received after the booking was completed was very thorough and top notch.
Response from Imagine Cruising USAJan 12, 2026
We're happy to hear that the booking process was clearly explained and that Aimee was very helpful. We're glad you found the tour details and documentation thorough and top-notch. Thanks for your feedback!
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Christine
Dec 29, 2025
great booking process
jonathan was very helpful with lots of information, very personable and replied in a timely manor. a very enjoyable booking process.
Response from Imagine Cruising USADec 29, 2025
We're happy to hear that the booking process was enjoyable. It's great to know the information provided was helpful and the replies were timely. Thank you for your feedback.
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Sherry
Dec 4, 2025
Very helpful
Took time to make this work for me
Response from Imagine Cruising USADec 4, 2025
Thank you for taking the time to leave a positive review about your experience. It is very much appreciated.
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Joanne
Nov 29, 2025
Excellent Personal experienceCompany reaches out multiple times to…
Company reaches out multiple times to go over itinerary, add information and make sure you have trip insurance and emergency contacts in place. It is personal service that we appreciate!
Response from Imagine Cruising USADec 1, 2025
We're happy to hear that you appreciate our team reaching out to ensure your trip is well-prepared with all the necessary information. It is great to know our personal service was helpful!
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William M.
Nov 19, 2025
Very helpful information and…
Very helpful information and explanation about trip, how air travel can be handled
Response from Imagine Cruising USANov 24, 2025
We're happy to hear that the trip information and air travel explanation were helpful. We appreciate you taking the time to share your positive experience!
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KS
Nov 18, 2025
Efficient
Answered all questions honestly and did not try to push other products on me other than what I had communicated I wanted. The original deal was set up for people in Florida and he took the time right when I called to figure out how to make everything work for me being from Arizona. Do not have to wait for him to call back as other providers have done.
Response from Imagine Cruising USANov 24, 2025
We're happy to hear that you had such a positive experience. We appreciate that our team member addressed your questions and accommodated your specific needs. Thank you for acknowledging our dedication to efficient and helpful service.
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Jer
Nov 17, 2025
Helpful and Courteous
Jonathan was our travel agent. He went out of his way to explain the cruise and deal with some of the unique requests that we had for our travel. He made it very easy to book the tour and offered future help.
Response from Imagine Cruising USANov 24, 2025
We're happy to hear that the planning process for your cruise was easy and that all your needs were met. We appreciate you taking the time to share your positive experience and are always here to help you in the future.
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