Imagine Cruising USAFounded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 233 reviews with 5 stars · Clear filters
Stephanie
Jonathon was extremely knowledgeable and helpful. No matter how many questions I asked or quotes I asked for he gave them to me. Very upfront Andy easy to talk with.
Response from Imagine Cruising USAFeb 16, 2026
We're happy to hear that you found Jonathon knowledgeable and helpful. We appreciate you taking the time to share your positive experience with us!
Peter
I enjoyed a great experience booking our reservation for South America. Oliver was responsive, efficient, and easy to work with. This was our first interaction with Imagine Cruising and a great first impression Looking forward to this adventure and others to follow
Response from Imagine Cruising USAFeb 16, 2026
We're happy to hear that your first interaction with us was so positive, and we appreciate you sharing your experience. We are so glad that the booking process for your South America trip was efficient and easy. We hope you enjoy your adventure!
Steve
I have always wanted to see the Temples of Angkor Wat in Cambodia, and Halong Bay in Vietnam. I found a fantastic three week package through Imagine Cruising that included time in Taipei, and Ho Chi Minh City, a cruise on the Mekong River, the aforementioned bucket list destinations, and three days of unwinding at a luxury beach resort at the end of the trip! Craig in customer service at Imagine Cruising gave valuable advice to enhance my experience, and his supervisor Bonnie was equally pleasant in answering all of my questions.
Response from Imagine Cruising USAFeb 13, 2026
We're happy to hear that you enjoyed your three-week package to Asia, including visits to bucket list destinations like Angkor Wat and Halong Bay. We appreciate your positive feedback regarding the valuable advice and pleasant assistance you received while planning your trip.
Eva L.
Jonathan, with his sweet British accent, was very helpful detailing our October trip to Japan. Sorry it's not available from the UK! We are psyched for the tour!
Response from Imagine Cruising USAFeb 12, 2026
We're happy to hear that Jonathan was so helpful in planning your Japan trip! We appreciate your excitement, and we hope you have a fantastic tour!
Anand J.
Got good response from your customer service
Response from Imagine Cruising USAFeb 12, 2026
We're happy to hear that our customer service was helpful. We appreciate your positive feedback and thank you for sharing.
Liz C.
So far so good, Renee was most helpful explaining and arranging our upcoming safari. Once I’ve completed the trip, I’ll be able to be more specific, at present though, so far, so good
Response from Imagine Cruising USAFeb 12, 2026
We're happy to hear that the arrangements for your safari are going smoothly. We appreciate your feedback for Renee and look forward to hearing more after your trip!
Ellen L.
I have been working with Jonathon for a trip to China and Japan later this year. He was able to combine different tours to meet our requests. Communication has been quick and efficient. Hopefully the trip goes as smoothly as the planning!
Response from Imagine Cruising USAFeb 11, 2026
We're happy to hear that the planning process for your trip to China and Japan has been smooth and efficient. We appreciate your positive feedback and hope your trip is just as enjoyable!
Steve
The Imagine representatives that we spoke with were truly exceptional. They knew every aspect of trip planning and shared tips on travel and itineraries. This company really knows luxury cruises and excursions. We were blown away by the value of the trip that we booked.
Response from Imagine Cruising USAFeb 5, 2026
We're happy to hear that the representatives provided exceptional trip planning assistance and valuable travel tips. We're glad you were blown away by the value of your luxury cruise and excursions. Thank you for your positive feedback!