Imagine Cruising USA Reviews | Read Customer Reviews of imaginecruising.com

Imagine Cruising USAReviews of imaginecruising.com

4.8266 reviews
Travel Agencies
220 E. Central Parkway, Suite 2040, Altamonte Springs, Orlando, Florida

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Imagine Cruising USA

About Imagine Cruising USA

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Imagine Cruising USA reviews

Showing 233 reviews with 5 stars · Clear filters

Edna S.
Aug 17, 2026
Complete package
Great itinerary with top tier land based hotels. Complete package of hotels, flights, taxes, transfers, and cruise.Very detailed descriptions of what is included. Francis in booking was patient and precise in tour description, pricing, deposits, what's included and entire process.
Response from Imagine Cruising USAAug 18, 2026
We're delighted to hear that you found the itinerary and hotels to be top-tier. It's wonderful that the detailed descriptions and comprehensive package met your expectations. We appreciate you highlighting the patience and precision provided during the booking process.
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Eva S.
Aug 16, 2026
Cannot Wait
Very easy to jump on board with a wonderful cruise line and all the rest of a planned trip FERDINAND was exceptional with lots of patience and many phone calls and he continued to be patient with us and had a pleasant sense of humor
Response from Imagine Cruising USAAug 17, 2026
Thank you for your kind words! We are so happy to hear what a smooth experience this has been for you!
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customer
Aug 14, 2026
The representative was excellent
The representative was excellent. She explained in a very kind and patient manner. Establishments need more people like her. Thank you!
Response from Imagine Cruising USAAug 17, 2026
We are so glad to hear that you had such a positive experience with our representative. We strive to provide excellent service, and it's wonderful to know that her kindness and patience made a difference.
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Beverley and P.
Aug 14, 2026
Ferdinand was exceptional!…
Ferdinand was extraordinary in finding flights to Asia that accommodated us leaving from our small airport. He is pleasant and knowledgeable. I highly recommend working with him.
Response from Imagine Cruising USAAug 14, 2026
We are so pleased to hear about your positive experience! It's wonderful to know that Ferdinand was extraordinary in finding flights from your local airport and that you found him pleasant and knowledgeable.
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IRIS H.
Aug 14, 2026
Oliver was outstanding and provided…
Oliver was outstanding and provided great information.
Response from Imagine Cruising USAAug 14, 2026
We are so glad to hear that Oliver provided you with such great information. We appreciate your kind words!
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Edwin D.
Aug 13, 2026
Everyone I have dealt with has been…
Everyone I have dealt with has been very professional and friendly. Alice West and Frances Fonseca have been outstanding. Looking forward to using Imagine Cruising for many years to come .
Response from Imagine Cruising USAAug 13, 2026
We are so pleased to hear that our team has been professional and friendly. We truly appreciate your kind words and look forward to helping you with your future cruises!
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Raymond J S.
Aug 13, 2026
courteous
courteous, friendly
Response from Imagine Cruising USAAug 13, 2026
Thank you for your kind words!
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Sarah
Aug 13, 2026
I worked with 2 individuals
I worked with 2 individuals, both were great. They took the time to answer all my questions. We were burned very badly by another travel company that filed bankruptcy one week before our river cruise, so needless to say, we were very leery of booking another one. They booked the flight right away and it appeared under my account, and the complete itinerary was forwarded the next day.
Response from Imagine Cruising USAAug 13, 2026
We are truly happy to hear that our team was able to provide such a positive and reassuring experience for you, especially after your previous difficult situation. We appreciate you trusting us with your travel plans, and we're glad we could promptly address your needs. Thank you for your wonderful feedback!
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