Image Tours Reviews | Read Customer Reviews of imagetours.com

Image ToursReviews of imagetours.com

4.7321 reviews
Activities & Tours
2828 Kraft Ave SE, Grand Rapids, Michigan

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Image Tours

About Image Tours

Roelof Postmaa, Sr., an educator in The Netherlands, founded Image Tours in 1939 in Amsterdam. He began taking his students and their parents on trips as a hobby. Recognizing people’s need for guidance in planning their travels, Mr. Postmaa developed a successful business hosting tours throughout Europe. He firmly believed that travel broadens one’s horizon and enriches one’s mind.Mr. Postmaa’s son, Roelof Jr., began assisting his father in the family business while still in high school. Roelof Jr. opened an office in Grand Rapids, Michigan in 1960 and began offering the company’s signature HEART OF EUROPE ® tour to groups such as fraternal organizations, employee associations, churches, school choirs, orchestras, and marching bands.In 1986, the company began partnering with travel agencies to offer their escorted Europe tours to the general public, thereby becoming firmly established throughout the United States. Today, Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. Thanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE ® tour has endured since 1960, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE ® tour, Image Tours offers several other fine European tours (click here to browse our tours).

Image Tours (imagetours.com) has 321 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: imagetours.com
Website: imagetours.com
Category: Activities & Tours
Location: Grand Rapids, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Image Tours reviews

Showing 32 reviews with 4 stars · Clear filters

Kaye L.
Nov 28, 2023
Pauola Guelpa was the BEST person
Pauola Guelpa was the BEST person to handle the tour... Kind, Personable, business-like yet sweet, knowledgeable and fun! fun games! fun music! I wish she were my neighbor!!!
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Ernie
Feb 11, 2020
Tour guide was very knowledgeable
Tour guide was very knowledgeable, the only complained I had was, all the hotels was all 2 star on my opinion.
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Judy G.
Jan 2, 2020
The itinerary was pretty brutal at the…
The itinerary was pretty brutal at the end of the trip. Maybe start in Rome and end in Paris.
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Joan D.
Dec 28, 2019
Would be good if there where 2 choices…
Would be good if there where 2 choices one could make at places that there isn't much to do. Otherwise great trip.
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Stephen B.
Oct 25, 2019
Overall the Image tour to UK-British…
Overall the Image tour to UK-British Isles was excellent. We got to see a lot. Everything went very smoothly. Our group was very congenial. Our tour guide was very excellent. It was a little difficult to see the passing sights over and around the seats in front of you the further back in the bus. I imagine most tour buses are the same, but could be improved on. A bus with seating that graduated up in the rear of the bus might be better. All but one hotel was very nice. It was undergoing some renovation. Most of the breakfasts and dinners were good. The Optional Excursions were good and offered variety.
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Carlanna & T.
Aug 13, 2019
The tour was wonderful
The tour was wonderful. The tour guide, Ger and bus driver, Ed were exceptional. Sitting in the back of the bus was not comfortable as the air conditioning was not distributed equally and it was very hot. The hotels that were not air conditioned were hot and uncomfortable as welI. We feel the tour company needs to book more updated lodging with the travelers comfort in mind mainly in the summer months. The rest of the year is not an issue as it is cooler then in Europe.
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Ash
Jul 17, 2019
Fun Trip But
It was a fun trip, driving around 6 countries in Europe. Enjoyed the trip to Venice and Amsterdam. Paris visit left something to be desired. Couldn’t see the Louvre. Couldn’t spend time at Eiffel Tower. Hotel in Paris and Venice were not at most convenient location.
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Nancy H.
Jul 14, 2019
Had a wonderful time and met many…
Had a wonderful time and met many wonderful people. The guide and driver went beyond what I had anticipated. Some days were too full. It took more time than I had planned to recover when I returned home.
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