Image PointeImage Pointe provides USA and Union Made apparel and promotional products to organizations all over the United States.
Image Pointe (imagepointe.com) has 268 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Kal
working with Jim Widney was the best, he makes sure we get cool artwork and we receive our stuff quickly.
Response from Image PointeJun 29, 2026
Thank you for this amazing review about Jim! He is known for high-quality and efficient customer service! We will let him know about this five-star review! Thank you for supporting UNION-made!
Union Bank and T.
Jason made something happen for us very quickly after I made a mistake in my ordering. They always do good work but this was above and beyond.
Response from Image PointeJun 24, 2026
Thank you for your review! We strive to give our customers the best products and customer service! Thank you for support UNION-made!
Sheila S.
I have been working with Dave, and he is great! Very conscientious.
Response from Image PointeJun 19, 2026
Dave is our newest sales rep and has been an amazing additional to our team! We appreciate you recognized his hard work and will let him know about this review! Thank you for this amazing review!
Carpenter's L.
Great group of customer service representatives.
Response from Image PointeJun 19, 2026
We appreciate you taking the time and effort to leave us a five-star review! It was great working with you! Thank you for supporting UNION-MADE!
Michael C.
Great to work with and quality products.
Response from Image PointeJun 17, 2026
We appreciate your amazing review! We strive for quality products and customer service! Thank you for supporting UNION-MADE!
AFL-CIO Tech I.
Fantastic customer service, and our t-shirts turned out great, and were delivered speedily!
Response from Image PointeJun 17, 2026
Thank you for your kind review! We value customer service and quality products! Thank you for supporting UNION-MADE!
customer
There was an error on Image Pointe's part and there was no urgency in getting our product back to us quickly. They were picked up - but no urgency (in customer service) in correcting the error and getting our shirts back to us quickly. Knowing this was a historic event and a short window for sales. We missed that window. However, My salesperson is great. The shirts come in full of cardboard so we have to lint roll the shirts. (It appears to be new boxes and there is cardboard dust and particle in the boxes).
Response from Image PointeJun 16, 2026
Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet the standard we strive for. At Image Pointe, we strive to get every order out the door as quickly as possible and understand that timing can be just as important as the product itself. In this case, we clearly missed the mark, and we sincerely apologize for the impact that had on your organization. We're glad your salesperson provided great service, but we would love to understand your situation more thoroughly. Please feel free to contact directly at [email protected] so she can personally look into the situation and work with our team on an appropriate resolution. Thank you again for your honest feedback and for giving us the opportunity to improve!
Michele
Jimmy and Ryan always respond promptly to any questions or issues. They keep us informed about the order process. I like dealing with them and appreciate the personality they bring to our communication. Also, the product that you offer is great. Thank you to both of you.
Response from Image PointeJun 16, 2026
Thank you for taking the time to share your experience with Jimmy and Ryan! We take customer service very seriously! We're glad you enjoyed your products as well! We will let them know about this review!
