customer
Took 4 months order still isn't 100%…
Took 4 months order still isn't 100% complete, poor communication. Poor structure for atart to finish ( to many hoops to jump through to complete the order)
Response from Image PointeMay 19, 2026
Hi, Thank you for your feedback. We’re very sorry to hear you’ve been frustrated with your experience. We take order timelines and communication seriously, and this is not the standard we aim to deliver. We’d appreciate the opportunity to better understand what happened and work toward a resolution. If you are open to this, please reach out to [email protected] and reference your Trustpilot review. That will ensure we get to the right person and allow us to review the details of your order appropriately.




