I Love Lola Online Sexy Lingerie with Style. Corsets, Baby Dolls, Chemises, Strings, C Strings, Nipple Covers, Open Panties, Shelf Bras, Hosiery, Tights, Masks & Sexy Accessories. UK Lingerie in London and Cambridge. Free Delivery to all UK
I Love Lola (ilovelola.com) has 50 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Angelika S.
If I could give 0 stars I would definitely do so. No customer service whatsoever. I called - no answer , I emailed - no answer, I WhatsApp got reply but problem still not solved as they did not reply to my last message. I understand that them stuff is cheap but definitely to expensive when you see quality of them products.
InPost
Very slow delivery (despatched from UAE not UK), sizes are way off and still waiting for a refund when the return was received and signed for 12 days ago. When I've emailed to ask where my refund is I get a broken English reply suggesting the refund has already been processed however the money has yet to arrive back in my bank account.
MJ
I never write reviews but thought I had to for this company. They are advertised as a UK based lingerie shop. I was impressed that they shipped the same day as I wanted an item delivered pretty quickly. Upon shipping I found out that they are based in Dubai, and the item was shipped via FedEx. It was supposed to be delivered 5 days ago, but has yet to arrive as it has spent most of the journey sitting in customs. I would advise against using them if you are UK based and just buy from elsewhere, it’s not worth the hassle. Update: It did eventually arrive, but took over 4 weeks for an item that was “same-day dispatch”. Avoid.
Matthew
Really happy with the service and the products. There was a slight delay over Christmas but they sorted it out so quickly and there was a real person who actually answered the phone. The lingerie was really good for the price too
Luke A.
Company advertised as "The UKs Largest Lingerie Store" this is intended to mislead as the company is based in Arab Emeritz and ships from here via FedEx. Expect long delays on orders while they clear customs. Bad customer service, one they dispatch the item they don't care.
Audrey P.
Ive never written to a company before but felt it necessary, we have gone through the cancer journey and i wanted to get back the special relationship between my hubby and i, your shop did the trick, its been fun again, joyful, laughing, enjoying each other like we use too. I cant thank you enough, very discreet, quick delivery, lovely packaging, lovely items, he loves them, I lov your shop, very glad to have found you.
Cristina M.
Fab lingerie and service. I bought a lot of items on sale, prices were absolutely unbelievable and it was all good quality. I ordered different sizes the first time so some had to go back, however it wasn't a problem, got store credit for them as they were in the sales plus some for a little defect on the one I kept. I used the credit on another order and one item was a different colour than expected, I got a refund immediately and kept the item. Considering the prices and how rapidly customer service replies, I don't think I'll ever need another place for my "good" underwear!
Emilia
The corset I ordered arrived and the under wire was sticking out so that's why I decided to send it back because it was faulty and poor quality. It also took a while to get a refund. The only nice thing I can say is when I called customer service the person I spoke to was really nice and helped me sort out this problem. I won't order from this company again.
