I Love LolaReviews of ilovelola.com

I recommended this website to a friend, as I've been purchasing my lingerie from it for nearly ten years. To my surprise, he came back and said, "Oh, but Trustpilot reviews aren't that good," so I checked, and I decided to give my opinion. As mentioned, I've been using this website frequently. The items are always of good quality and arrive on time, with perhaps one or two minor delays over the years. Returns and exchanges are straightforward; email them, and you'll receive either a new product or a refund within a reasonable timeframe. Sometimes orders arrive from the UK via Royal Mail and sometimes from the UAE via FedEx (all duties prepaid), and both take the same time: 2-3 days (remarkable, really). Moreover, the prices are much more affordable than those of similar companies. Edit: I've just realised profile is unclaimed, so they probably don't ask for reviews and have merely accumulated a few sporadic negative reviews from disgruntled customers.

Really happy with the service and the products. There was a slight delay over Christmas but they sorted it out so quickly and there was a real person who actually answered the phone. The lingerie was really good for the price too

Ive never written to a company before but felt it necessary, we have gone through the cancer journey and i wanted to get back the special relationship between my hubby and i, your shop did the trick, its been fun again, joyful, laughing, enjoying each other like we use too. I cant thank you enough, very discreet, quick delivery, lovely packaging, lovely items, he loves them, I lov your shop, very glad to have found you.

Fab lingerie and service. I bought a lot of items on sale, prices were absolutely unbelievable and it was all good quality. I ordered different sizes the first time so some had to go back, however it wasn't a problem, got store credit for them as they were in the sales plus some for a little defect on the one I kept. I used the credit on another order and one item was a different colour than expected, I got a refund immediately and kept the item. Considering the prices and how rapidly customer service replies, I don't think I'll ever need another place for my "good" underwear!

hi what can I say about the beautiful laundrette the best of quality fits perfectly omg fabulous excellent customer service AAA+

Really hard to find stuff that fits, especially online, but their size guide was accurate and didn’t have to return anything, very pleased with my order.

Having read the positive reviews here I thought why not, and was genuinely pleased with everything. Can recommend.

You should defiantly give I love lola a try, you will not be disapointed. Warning though, you must go up a size or two. I am a medium in ann summers and love hunny and need to purchase large/XL due to being. But the lingerie is a beautiful quality and nicer than other brands and really fair priced. After ordering myself a size to small,and disapointered I ordered two items after being so impressed with the quality and how beautiful the first item I ordered was. However after ordering I received a email from them saying they were sorrybut unfortunately the items I ordered were out of stock and they had refunded me and would I like a replacement free of charge.....I received and the two items I received were beautiful and in little mesh bags and fit perfect....I will definitely be ordering again soon. Q