ILoveDooneyReviews of ilovedooney.com

Scam !!!! They charged 15 to ship the bag which was only 35 and then I had to pay 10 to ship it back ! So I basically gave them a free purse ! Ridiculous! Don’t shop here at all

I just received my bag today and it is BEAUTIFUL. Order processing time was 3 days. Shipped and arrived one day later than the original UPS surepost tag. I was paranoid reading the Trustpilot reviews that some people feel the site is a scam. I don't believe so. I contacted customer service by chat to check on my order when I saw that after 24 hours they still did not have the package in possession. The chat rep assured me the order was in process and would be delivered according to their standard terms, which is 11 days. I got the bag 5 days after I ordered it. I inspected the bag carefully, all the tags were on, no flaws, wrapped well. I LOVE the purse and I will be buying more from this site.

I'm really not sure how I feel about I love dooney. I was loving the bags. Even though there shipping is horrible and the customer service is non existent. I have a bag in repair right now no updates nothing and then when I email them to Check on the status of the process they tell me I have to wait 24 to 48 hours for a response. It's been there almost Three weeks and y'all didn't think to reach out to update me on my status. I'm thinking after this I'm not ordering from them any longer. Get products poor poor customer service

I had an instant tracking #. UPS sure post to USPS.Worth the wait! Great price. I got the Maritime bucket bag! AMAZING ❤️ Very close to a " LV"! I am a fan of " I Love Dooney"! Thank You!

I made the order on May 5, 2024. After 5 days the order was still "processing". I try to access the customer service. There is no phone connection on the site. There is only email. I wrote a request to update the status of my order. I did not receive any answer. I waited 3 more days, then started to chat online. I learned from the "automated agent", that my order is"cancelled", due to "item is not available". Today is 12 days, since the order was made. 1.On my account the order is still "processing". 2.I continue to receive "promotions" and "offers" every day. 3.There is no Customer Service. No life person to contact with 4. I am not sure, if this is not an AI scam. Good luck to future customers.

The bag I received should have been categorized as a second. There are stripes in the dye all over the bag. Dooney, you have lost way more than you shafted me on. I’m a big handbag person. I’ve bought hundreds of Dooney thru out the years. Never again. They used to care about quality. The bag you just sent me proves you don’t anymore. Don’t buy from ilovedooney!

The order was delivered very fast and the purse is beautiful! Came exceptionally wrapped.This is my fourth Dooney and Bourke purse. Always buy them in person at the Dooney and Bourke outlet store so this was my first purchase on line at ILove Dooney. No difference than the outlet store. Great purses and the best zippers in the business!! My new purse is the black Mini Barlow. Perfect size for vacation.

If I could give less than 0, I would have!! Heck, you can find the same stuff even cheaper on eBay, that is supposedly sold directly from them, and you don’t pay for shipping!!! I order something and then called right away to cancel and they told me it was too late!! Now, I tried to refuse delivery, but that can’t happen and I have to pay the shipping back, too. Definitely not the classic company from Stamford, CT, that I used to know!! NEVER. AGAIN.😡😡😡😡😡 Oh, and as I was at UPS trying to figure out how to mail it back, be aware, that they are only available M-F 9AM-5PM!!!🤬