Beth D.
HORRIBLE CUSTOMER SERVICE
It would be best to not leave your stuff behind. My family stayed at an avantstay property and my granddaughter left a birthstone necklace on the porch. It’s a $50 item and it cost $42 to be returned, but this is my granddaughter. However, avantstay put the item in a flimsy small envelope, someone at the post office opened the envelope, and i received an empty envelope. The investigation took forever and the documentation i had to provide was ridiculous. I’m still waiting for a check for close to $100. DONT LEAVE A VALUABLE ITEM BEHIND. This company is a sham.



