iGB MerchWe capture and create value by helping our customers personalize their own items.Express love and affection your way!
iGB Merch (igbmerch.com) has 52 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Lynette P.
The product did not look like the website
Response from iGB MerchAug 30, 2021
Hi Lynette, I'm sorry to hear that the item did not meet your expectations. Please send us a photo of the item to [email protected] so that we can look into it and assist you. Thanks for your time in this matter.
Tanya
I order the Bjj Sherpa blanket for my partner, he was ecstatic. Great quality, feels lovely and soft. Did not disappoint and shipping time was very reasonable. Definitely recommend and will order again from in the future.
Response from iGB MerchAug 3, 2021
Hi Tanya, Thank you for taking the time to express your thoughts. We enjoy assisting customers, and I am glad to hear you enjoy our items. Please feel free to contact us as needed, and we hope to see you soon!
JOYCE H.
Soft and the colors are vibrant!
Response from iGB MerchAug 3, 2021
Hi Joyce, Thank you for your feedback; it's wonderful to know you enjoy our blanket. We are overjoyed that we were able to complete your request to perfection. We appreciate your business and look forward to seeing you again soon!
Anna R.
Very disappointed in the quality of fabric used, so thin I could see through it. The picture of the Panda was disturbingly ugly.wont do business with your Co.again
Response from iGB MerchJul 19, 2021
Hi Anna, Thank you for taking the time to review your purchase! We're so sorry that the quality of the items you ordered didn't meet your expectations. We do mention the material of the item in item description on our website, in addition, a member of our team has contacted you directly in hopes of assisting further! If you have any additional questions or concerns please feel free to respond to our email and we'll gladly help.
Katy S.
I have not received my merchandise
Response from iGB MerchJul 10, 2021
Hi Katy, I am sorry to hear that you have not received the item. I have told an agent to contact you privately via email and keep you posted with the delivery status. Please check and get back to us if you need any further assistance. Thank you!
kathy H.
Beautiful and soft blanket.
Response from iGB MerchJul 3, 2021
Hi Kathy, Thank you for your feedback, it's great to hear that you love our blanket. We are so thrilled that we achieve the perfection in your order. We value your business and hope to see you again soon! Best wishes,
Octavio R.
Happy fast shipping and communication arrived on time thanks.I will order again love the product A+
Response from iGB MerchJul 2, 2021
HI Octavio, Thank you for taking the time to share such kind words. We love being helpful and I am delighted to hear you are in love with our products. Please continue to reach out to us as needed, and love to see you again soon!
So so C.
Ordering was easy. The reason for 3 stars is that none of the email communication includes the order number which is required to look up tracking information. I bought this as a gift, but have no way to tell them when it should arrive. Just have to hope it gets there.
Response from iGB MerchJul 1, 2021
Hi there, I am so sorry that you have not been updated with the delivery status. The item was delivered on June 30th and I have told an agent to send you the information. Usually, emails updating with shipping information are sent out automatically by our system. We will check it again to ensure this issue would not occur in the future. Thanks so much for your feedback!
