Consumer
0 star not an option
0 star not an option! Very bad customer service. Booked to fly was asked if any previous shoulder dislocations. Was told because it was over 10 years it shouldn't be a problem. They claim they advised my wife that we should ask a doctor if it would be OK (I challenge anyone to see a doctor with a weeks notice for something this insignificant in current times). They however did not say that they would refuse to let me fly without a doctors say so. On they day the just pointed to their fine print and refused to let me fly or to refund anything. Thank you for the worst day of my life!




