www.iElectrica.comReviews of ielectrica.com

My experience with IElectrica directly was pretty good. I placed my order and they called the next day to verify and offer additional services. There was no hard selling or anything and the guy I spoke with was very nice. Their website reflected my order and tracking information within a day. This is where the problems started. The shipping company used by Ielectrica is AM Home Delivery. My experience with them has been nothing short of awful. They scheduled a delivery window twice now and missed both of them only to find out the item was never even picked up. It has now been 2 weeks since I ordered my TV and I have yet to receive it. All the shipping company will tell me is that its on its way. When you call in they don't seem to want to help and seem very irritated that they have to speak to customers. If you read reviews for AM Home Delivery, my experience is quite common. Apparently that is just how they do business. Why would any retailer want to partner with such a company? Unfortunately I would not use Ielectrica again if they continue to use AM Home Delivery as their shipping partner.

Good service delivery guys were great 👍👍

Awesome perfect

Couldn't ship to my location so made arrangements to deliver to my son about 650 miles east of us but who I was visiting over the holidays. Shipping company they used took about a month to have the TV delivered. It actually arrived right at my visit and at a perfect time. Plus, the item was in terrific condition without a scratch on the box. If your in a hurry and not on their route, then going with iElectrica might not be for you. If not in a hurry or located on their route I would recommend them and hope your purchase arrives in as good of condition as I received.

Great service, good customer service and excellent price.

I have never had a more horrible experience purchasing a Lg 65" Oled E8 than from Ielectrica. Ordered on November 24th and received a broken tv on December 22nd. This company, Sean in particular have absolutely Zero customer service skills. Ielectrca refused to exchange for a new tv and they refused to refund me. I had to contact my Visa card and stop payment. I had to contact the BBB to fight for me. I would encourage you to visit the BBB, they have mamy many complaints. As of January 7th I finally received a refund. I still have a broken tv I need to re-box and be home for the freight company to pick it up. If you have a lot of free time be prepared to use it if you buy from Ielectrica

I purchased an 82 inch Samsung TV December 2. The delivery company was horrible! Nonresponsive to phone calls, no call backs... they didn't even respond to the emails that iElectrica sent. I am not sure of whatever agreement iElectrica has with their delivery company but after failure to deliver the TV before Christmas, which the TV was a Christmas gift. I had no choice but to cancel the order. In my opinion iElectrica did a poor job of making up for the failures by offering a $150 inconvenience credit on December 26th with a new delivery date of January 4th. I told them that was unacceptable, keep their $150 and to cancel the entire order and give me back the cost of the TV, white glove fee, and extended warranty equaling almost $5000. It has been over a week and I have yet to get my money back even after asking for a refund multiple times.

Product was great. There was a lot of correspondence required in order to receive the product. Communication breakdown between iElectra and shipping company extended delivery.