casey
Great to deal with
Great to deal with
iElectrica.com is a family owned and operated business with over 40 years of combined experience in the electronics industry. Since our inception, we have been cultivating the outstanding customer service we are proud to provide for our customers today.Currently we operate a state-of-the-art sales, processing and warehouse facility out of our location at 5900 Stirling Rd Hollywood, FL 33316.As our business continues to grow and reach new places, our commitment to outstanding customer service will always remain constant. Our customers are our number one priority; we pride ourselves on meeting your needs and exceeding your expectations every day.Once you see the savings we offer and speak with our knowledgeable sales or customer service staff, we are confident that iElectrica.com will be your favorite shopping destination.Here are just a few more reasons why you should shop at iElectrica.com:• Brand new, Factory-Sealed merchandise.• All Products include USA Manufacturer's Warranty unless otherwise stated.• Quick Turnaround - Most orders ship within 24-48 hours.• Aggressive pricing- Much cheaper than most retailers.• Well-informed, polite and professional sales staff.Our goal is customer satisfaction and we appreciate your patronage! So, remember iElectrica for all your online electronics shopping needs.
www.iElectrica.com (ielectrica.com) has 708 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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casey
Great to deal with
Brian
Great place to buy a tv at a discount! I made my order for my Samsung 2018 flagship Q9fn 75" TV and 5 year extended warranty on March 22nd and I received it in perfect condition on April 1st! That's 10 days total from the day I made my order. The delivery people were professional. They brought my tv in and opened it up and plugged it in to make sure it worked and wasn't damaged, which is way better than just leaving it with me at the curb hoping that it works, which is the way my last 75" TV was delivered from a different retailer! If you order directly from their website like I did instead of their eBay store, IElectrica does charge a mandatory fee for delivery insurance that most people gripe about in the reviews, but even with that fee I still saved about 2 grand from what I would have paid for the same tv from best buy with 5 years of geek squad warranty!! That can't be beat in my opinion!! Plus you practically get white glove delivery included. I will definitely be making more purchases from them in the future. Thank you Ielectrica for a good experience buying my tv online.
Alex
Had a tv delivered that the delivery company mishandled and as a result it never worked. Ielectrica hasn’t been very helpful in trying to rectify the situation. I feel they’ve kept putting me off and avoiding my calls or returning emails. They keep blaming the moving company, AM Trucking, but they won’t even return a call or engage in communication. I went with them because of the low cost, but that low cost came at a huge price: customer service and reputation. I’ve begun looking into taking both to smalls claims court. The lack of response from anyone is appalling.
Response from www.iElectrica.comApr 4, 2019
iElectrica takes pride in their customer service and 5 star service and answer every customer quickly. Unfortunately in this case the buyer damaged their own item and expects us to replace it since it was not clear on how Fragile the TV is and is using a negative feedback as a tool to get reimbursement. Below is a direct statement from the buyer.... "None of directions were clear or emphasized the fragility of the screen. For a TV of this price and overall fragility, these warnings should be obvious, clearly written on the box and on ALL the loose paperwork. But there is no clear warning or instructions on how delicate the screen is or how to correctly move it. I completely understand that this has nothing to do with the shipper or ielectrica and the bulk of the responsibility should fall with LG. I also understand that for you guys, who ship out hundreds of TV a week, that its probably a no brainer and you’re thinking I must be some kind of idiot for not knowing. But for someone like me, who despises setting up, figuring out or troubleshooting anything audio/visual, this was the calculus of TV set ups. And I had zero clue about the correct way to handle a TV like this. "
matthew
Good product for twirl good product
Jay
Communication and delivery was fantastic!
Kyle
iElectrica is fine but the shipping company they use takes forever (AM Home Delivery). I ordered my TV on 3/4/19 and still don't have it yet on 3/21/19. They tried to deliver one day but that day didn't work for me and haven't heard back and its been a week since.
Patrick
Best price on the internet for 82" Samsung QLED 6 that also included delivery. Delivered as promised. Answered all my questions and were immediately responsive to requests for receipts, etc. Also, suggested a company for a 5 year extended warranty for only$295.00. Great deal. My only complaint was the recommendation for the white glove service for $89.00. Was not worth the cost, and would not recommend it. Delivery guys opened the box, plugged the tv in to make sure it works and left. Wouldn't even put the legs on. Only advantage is if the tv doesn't work they will return and bring a replacement the next day.
Tamara
Great customer service. Great pricing. Quick shipping. Product arrived in perfect condition. Would definitely recommend and order from them again.