iElectrica.com is a family owned and operated business with over 40 years of combined experience in the electronics industry. Since our inception, we have been cultivating the outstanding customer service we are proud to provide for our customers today.Currently we operate a state-of-the-art sales, processing and warehouse facility out of our location at 5900 Stirling Rd Hollywood, FL 33316.As our business continues to grow and reach new places, our commitment to outstanding customer service will always remain constant. Our customers are our number one priority; we pride ourselves on meeting your needs and exceeding your expectations every day.Once you see the savings we offer and speak with our knowledgeable sales or customer service staff, we are confident that iElectrica.com will be your favorite shopping destination.Here are just a few more reasons why you should shop at iElectrica.com:• Brand new, Factory-Sealed merchandise.• All Products include USA Manufacturer's Warranty unless otherwise stated.• Quick Turnaround - Most orders ship within 24-48 hours.• Aggressive pricing- Much cheaper than most retailers.• Well-informed, polite and professional sales staff.Our goal is customer satisfaction and we appreciate your patronage! So, remember iElectrica for all your online electronics shopping needs.
www.iElectrica.com (ielectrica.com) has 708 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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David M.
I was concerned about the potential hassle when the tv was delivered damaged. The folks at iElectrica made the transaction painless. Set up the return pickup for the tv and shipped me a new one with no hassles. As for the tv, we absolutely love it and would recommend iElectrica for all electronic purchases.
Brian
Update: I received a call from iElectrica asking me to update my review because they felt 2 stars wasn't fair. I stated my case and that I felt I was 100% honest and accurate in my review, and the CSR kept me on the line for 20 minutes just arguing with me, telling me I was wrong. He's correct in that 2-stars is harsh if the only problem was shipping and that their website states the cost and time it takes. However, Trustpilot specifically calls out "rude conduct" in their 1-star rating description, so I'm tempted to actually lower the rating, rather than raise it. Trustpilot's description for 3-stars is "Acceptable experience, but with some friction", and overall, that's what I feel this actually was. So... the CSR's somewhat rude phone call paid off in me being a bit more accurate with the number of stars I gave, but the company has a lot more work to do in terms of the service they provide. Original review: The product arrived fine, but it took 2 whole weeks to reach me, they charged me shipping insurance about equal to what it would have cost me to ship the TV myself, and the service they use for shipping provides little transparency into when you'll receive your product. Finally, they set up a delivery window of 10am-1pm on a Saturday and showed up at 9am. Thank goodness I was already awake or I would have missed their call. In the age of amazon prime and other fast, transparent (and free) shipping options, this is just unacceptable. There were other options within $100-200 of what I paid, and I would have went with them had I known the shipping experience with iElectrica would be so bad.
Response from www.iElectrica.comApr 16, 2019
Hi Brian, We are sorry if you feel like shipping was slow compared to Amazon. We are very clear with what the shipping times are before purchasing. Also you purchased an LG OLED77C9PUA for $4266.00 from ielectrica. ON AMAZON the same TV is selling for $7000 + tax... You got one of the best deals in the country and appreciate the revision
Chris
Very polite when going over purchase and shipping policy. Received TV in about a week. The shipper they use was great. They reach you by phone and email to confirm. Take photos of condition of delivery to cover them as well as you. Over communicating is great in my eyes. Paying less than major retailers is a plus in my book. Thanks again.
Nicholas
A three star is defined as "acceptable experience but with some friction." Well, the experience was not acceptable, I did appreciate the friendliness of a couple of staff who called to follow up, including the first person who added shipping insurance cost (which I expected because this was spelled out on their website). However, I am very disappointed with the experience. I felt very let down that after a few months of research and price-tracking, I settled on iElectica's Q7 75" QLED TV and pulled the plug, only to have iElectrica inform me that they could not find a freight company that would deliver to NW Montana. I have purchased furniture for home and business from various companies with no deliver problem. But iElectrica could not find someone to deliver the television. Major disappointment, in this sense, but otherwise the salespeople were friendly. iElectric, you've got to figure out how to ship all over the USA. Wish the last salesperson, who called me to say that he would keep looking to find a shipper, would have actually looked and not just refunded me right away. Very disappointing, as I felt very discounted.
Edward
Very Good Whits Glove is a Big Wast of Money
vj
Scam. Expect to be called and shaken down for money for fictional "Shipping Insurance" that "needs to be added to the order". After telling the guy that I'm not gonna do any such thing, it turned out that the shipping insurance was not in fact mandatory. Cancelled the order.
Ricardo
Good product. Arrived in the timely manner that it was supposed to.
Nathan
I couldn't be happier with my new tv than I am now. While it did take a little time for the shipping, the delivery company did a fine job and I received my item in perfect condition
