IDSTRONGReviews of idstrong.com

Response from IDSTRONGMar 21, 2021

Hi Tiffany, We're happy to hear that you were satisfied with the customer service we have provided. We really appreciate you taking the time out to share your experience with us—and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have an amazing day ahead! Sincerely, Belle Customer Relations Officer idstrong.com +1 833-922-2315

Response from IDSTRONGMar 18, 2021

Hi Rebecca, We're sorry to hear about your information that got compromised. We're happy that the representative you spoke with was able to help you out, and you will still be using the service in the future. We do see that the 2 refunds were processed last March 15, 2021. Please expect this to reflect in your account within 3 to 5 business days. If you need anything further, please don't hesitate to reach out, and we'll be more than happy to help. Have an amazing and safe day ahead! Sincerely, Belle idstrong.com Customer Relations Team +1 833-922-2315

Response from IDSTRONGMar 11, 2021

Hi Emil, We're thrilled to hear that you're satisfied with our service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Comments like this inspire us to do better and improve every day. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have an amazing day ahead, and stay safe! Sincerely, Belle www.idstrong.com Customer Relations Team +1 833-922-2315

Response from IDSTRONGFeb 26, 2021

Hi Eloise, We're sorry to hear about what happened, and we're happy we could help you out. We make sure that whenever customers call in, they are well-taken cared of. I've checked your account and can confirm that it's canceled, and a refund was processed. Please expect this to reflect in 3 to 5 business days. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have an amazing weekend! Sincerely, Belle Customer Relations Officer www.idstrong.com +1 833-922-2315

Response from IDSTRONGFeb 25, 2021

Hi Doris, Thank you so much for your kind words! We're happy that you were satisfied with the customer service we have provided. We make sure that when customers call in, they are well-taken cared of. Please also don't hesitate to call or send us an email if you need our services again in the future. Have a great and safe day ahead! Sincerely, Belle Customer Relations Officer www.idstrong.com +1 833-922-2315

Response from IDSTRONGFeb 19, 2021

Hello, Thank you for leaving us a 5-star rating! We appreciate you for taking the time to review our business. I will make sure Morgan will get to read the kind words you wrote. If there's anything else we can help you with, please do not hesitate to contact us at your most convenient time. We'd be happy to assist. Sincerely, Jennie Cust Svc Advocate IDStrong.com +1 800-470-7489

Response from IDSTRONGFeb 5, 2021

Hi Michael, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us—and we agree, Sofia is truly a gem to have on our team! We count ourselves lucky for customers like you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Sincerely, Jennie Cust Svc Advocate IDStrong.com +1 800-470-7489

Response from IDSTRONGDec 22, 2020

Hi Rhonda, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; Victoria will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to assisting you again. Sincerely, Jennie Cust Svc Advocate IDStrong.com +1 800-470-7489