IDSTRONGIDSTRONG is listed under Internet & Software.
IDSTRONG (idstrong.com) has 70 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Michael
Too many alerts.
Response from IDSTRONGJul 14, 2021
Hi Michael, We sincerely apologize for the inconvenience this has caused you. Rest assured, we'll continuously improve our services. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Teresa S.
There were several mistakes on my first search the person I was looking for has never lived any were but Kansas,. Mother and father were married in missouri.now that to be factual. As soon only named one sister that had passed many many years ago. Never mentioned and of my current siblings but it was ok
Response from IDSTRONGJul 10, 2021
Hi Teresa, We sincerely apologize if some of the information is incorrect. We would love to help you further and turn things around. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. We look forward to your response. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Lisa G.
There were two charges on my credit card bill that were not mine. The person I talked to on the phone was very nice and very helpful. Thank you so much for being polite, respectful and helpful. Lisa
Response from IDSTRONGJul 7, 2021
Hi Lisa, Thank you for this awesome review! We're happy that you were satisfied with how you were assisted by our representative. We'll make sure she reads our comment; this will surely make her day. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
William E D.
Problem solved quickly and efficiently!
Response from IDSTRONGJul 6, 2021
Hi William, We greatly appreciate your feedback, and we're happy that you were satisfied with the customer service we have provided. Please don't hesitate to refer us to your friends who will need the services we offer. Have an amazing day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.infotracer.com +1 833-922-2315
Kenneth G.
Super understanding. Really helpfull!
Response from IDSTRONGJun 28, 2021
Hi Kenneth, We sincerely appreciate you taking the time to give us a rating. We're happy that you're satisfied with the customer service we have provided. Have a wonderful day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Darlene V.
Searches never pull up any information and a report I paid for on Monty Root was deleted from my account and I never even got to look at it.
Response from IDSTRONGJun 15, 2021
Hi Darlene, We sincerely apologize if you were not able to get any information on the site. I've checked your account and can see that you were able to receive information on the reports you were searching for. Is this comment for IDStrong? We would love to help you out and get what you need. Please contact [email protected]. Rest assured, we're here for you. We look forward to hearing from you. Have an amazing day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Officer www.idstrong.com +1 833-922-2315
Joseph S.
Great service
Response from IDSTRONGMay 2, 2021
Hi Joseph, Thank you for your feedback! We're happy that you were satisfied with the customer service we have provided. We hope that you will also recommend us to others. Have an amazing day ahead, and stay safe! Sincerely, Belle Customer Relations Officer www.idstrong.com +1 833-922-2315
Vickie O.
I would recommend this customer service rep to anyone who needs help. She was very polite and helpful in all respect. I kept interrupt her not intentional I am just very impatient. She was so understanding and was telling me she was sorry I was the one who was sorry. But she had patients and very apologetic she was great, and I hope if I ever must call back I get her. But I feel bad because I could not remember her name. Thank you so much for your patients and kindness. Stay safe.
Response from IDSTRONGApr 22, 2021
Hi Vickie, We're happy to hear that you were satisfied with the customer service we have provided. We really appreciate you taking the time to share your experience with us—and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have an amazing day ahead, and stay safe! Sincerely, Belle Customer Relations Officer www.idstrong.com +1 833-922-2315
