iDeal Auto ProtectReviews of idealautoprotect.com

I disliked them terminating an employee and totally dropping the ball on my claim since. September. I got help today and they esclalated the issue. I'm supposed to get my money back today.

I found ideal online I was looking for auto insurance I called local dealers they are asking almost double amount thn ideal I called ideal and talked with sales guy his name was Shaun Michael and he gave me good deal. I didn’t have to pay together he gave me 6 month payment plan which is +convenient for me Thank you ideal and thank you michael Happy new year

I purchased a 2 year service contract for 2 different vehicles. I have had three issues that WERE covered by the "Elite+" agreement. On one project, IdealAuto approved the repair and the mechanic did it. However, IdealAuto NEVER PAID THEM for the service, so I ended up having to pay him for it. Another service on an a/c repair. They sent out "an adjuster" to view the car. He stood OUTSIDE the vehicle with his child by his side, then left and stated the a/c was working fine. He never even opened the door to the car! After two weeks and about 15 phone calls, Ideal WOULD NOT even send someone out to inspect the vehicle again. THIS COMPANY IS A SHAM from New Jersey. You will receive NO SERVICE from them. Instead, you'll get to speak to their "customer service specialist" who sometimes answers the phone.

Shaun Michael is a very pleasant and helpful person. He went above and beyond to ensure that all my concerns were handled in a professional and courteous manner and promptly. He has excellent customer service skills and a bubbly personality. It’s comforting for me as a new customer to know that I have Shaun as a valuable resource. I highly recommend him as an asset to this company and if I could give him a higher rating than five stars I would gladly do so without any hesitation.

I received a great and professional customer service.

kudos to Shawn Michaels ; Since having Ideal insurance Shaun is the first personable rep I’ve spoken with he was patient, kind and answered all of my questions made me feel very comfortable. Shaun, is a great asset to your team. I hope you will acknowledge him monetarily😁

he got us in on a Black Friday special saving us quite a bit of money

I worked with Shaun on my account. He was courteous and very informative. He explained the contract in detail and made sure I understood everything he was saying.