IcestorkReviews of icestork.com

Icestork reviews

188 approved reviews, newest moderated first

Maryia B G.
Feb 1, 2018
Worst place ever jumper was faded and …
Worst place ever jumper was faded and not at all how advertised
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Cynthia W.
Feb 1, 2018
Excellent
Excellent! Great product and exact delivery!
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Shirley B.
Jan 6, 2018
Icestork’s site was user friendly & …
Icestork’s site was user friendly & easy to search, great CS responses post purchase, I received my product quickly. The product is well made, print quality is great, Icestork has won my loyalty. Thanks for being a Customer caring company!
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albert M.
Jan 3, 2018
Too slow
Too slow, didn't know the status of my order felt like i just gave you money and needed faith. Glad it wasn't a scam, your store seems really nice. Might give another chance when not the holidays to compare experience i know holidays are hectic
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Kye M.
Jan 1, 2018
I placed my order December 18th
I placed my order December 18th, today is January 1st and my son still hasn't received his sweater! I still have not even received a tracking number. I paid an extra $25 for faster delivery!! What a joke! I will never shop here again! I would encourage anyone thinking about using icestork to try and find another site! This has been the worst online purchase I've ever made!!
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ZEEK C.
Dec 28, 2017
Item never came in
Item never came in Reply very slowly Only claimed to offer half refund Never got my refund either So regret for using their service Totally waste of money and time
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Barbara B.
Dec 27, 2017
Order arrived broken - owners don't respond
I ordered two mugs for holiday presents. They arrived as two boxes inside one larger box. I could tell even without opening them that one of the mugs was broken - mugs should not make jingle noises! I wrote to the company to find out how best to proceed and received no response at all. NOT a good way to run a business!
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Rachael H.
Dec 23, 2017
Wrong shirt received and no response from customer service
I ordered a shirt for my niece for Christmas. I ordered it towards the beginning of December so as to have it before the holiday madness. It took over a week to receive the shirt, and when received, it was the wrong shirt! The only to way contact Icestork is to submit a message to them on their website, which I promptly did that day. I asked them to overnight the correct shirt. It has been almost a week, and I have yet to receive a response. Now I have to purchase a gift card for my niece so that she has something to open when everyone else does (name drawing for our BIG family gathering), and I don't know if I will get any resolution.
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