HyrosReviews of hyros.com

I have been using Hyros for 2 years now and it only worked for us for the first 6 months. And then it started over reporting the leads data. It over reports leads by 20-30%, like the CRM gets 100% accurate data and it will report 100 leads but Hyros will report 120-130 leads and thus every single campaign gets overreported. We have done several calls with their team and never found a solution that worked. We kept paying for it becuase of the hype that it might be beneficial one day but just wasted our money. Their team's solution in the end was to set a Zap to send leads from CRM to Hyros to get correct reporting like what? If we wanna do that we can just do that in a google sheet and stop paying for hyros. Using a third party tool to fix hyros problem is not a solution. And their extensI used Hyros for about 2 years. It worked well for the first 6 months, but after that it started over-reporting our leads by 20–30%. Our CRM had the correct numbers (e.g., 100 leads), but Hyros would show 120–130, which made the campaign data unreliable. We had several calls with their team but never found a real fix. In the end, their suggestion was to use a Zap to send leads from our CRM back into Hyros so the numbers match. That didn’t make sense to us — if we’re already pulling accurate data from the CRM, we might as well just use a dashboard or Google Sheet and skip Hyros entirely. Also, their extension never worked properly with Google Ads Manager, only Facebook and TikTok. We eventually built our own dashboard with automation tools and have had 100% accurate reporting for the past year.ion never worked for our Google Ads manager, it only worked on Facebook and Tiktok. There was a time when Hyros or similar tools were helpful but you now you can just use automation tools to set up your own dashboard which is what we have been using for a year now and has 100% accuracy.

"Good" at first but started going down hill fast. I hesitated writing this review because I do respect Becker as an entrepreneur... But the market is the market. I've been a Hyros user for almost 4 years now - generated 8 figure revenue through it. Initially, there weren't anything quite like it. Hyros truly had the market cornered for simplified attribution tracking. But things started shifting happened after the "alleged sale" of Hyros. (Some say it happened, some say it didn't) Just in the last 6 months, I had 4-5 major issues affecting our revenue: a.) ad spend was not tracking properly, resulting in overspending and inaccurate metrics reporting. b.) Out of no where, calls stopped tracking - lost three days where calls weren't sent back to Meta Ads via CAPI. So it definitely affected our algorithm. We had to manually build a Zapier integration to achieve the integration. It took a few days for Hyros' support rep to come back with an answer - which by that point, we already had a solution. c.) Then all of the sudden, calls started showing up as "sales" and weren't showing up as calls. Calls didn't get sent to Meta either - also hurting our algo. Hyros suport team says they were working on the fix. But instead, that night, Hyros decides to populate 12,000 calls in the span of 2 hours. Of which - 2600 calls were erroneously sent to Meta CAPI. I had to spend my entire evening, skipping dinner, to fix the issue. Peace of mind thrown out the window. But what else was thrown? It literally threw my algorithm off for a solid 10 days. During those 10 days, our CPA tripled and it wasn't until the 11th day, we started seeing normalcy in our performance. Revenue TANKED. I asked Hyros support if they can do anything to make this right. It's been almost 2 weeks and I've yet to hear back. Since early September, we've been using another platform. This other platform is infinitely better and has better tracking of anonymous data AND first party data. It sends offline conversions/CAPI, can track user journey/path, and much more. The best part - it's FREE up to 1m events/actions per month. (We barely hit 400k - so we get it for free). The platform is called Posthog for those that are wondering. I'm also seeing a handful of fellow marketers and business owner friends also switching away from Hyros for their own reason. Hyros "USED" to be great. Then it started experimenting with "AI" whatever and the core product went to crap. This will be my last few days using Hyros and I will be cancelling. For those considering Hyros, there are PLENTY of options out there other than Hyros. Including Posthog... And no, I was not paid by Posthog to write this. This review is of my own volition

I recently scheduled a demo call with the Hyros team. Unfortunately, the sales representative was quite blunt and showed little interest in the meeting. The call ended abruptly, which contradicts the customer service standards they promote on their website. I hope they will take steps to improve their approach and develop a more customer-centric attitude.

Support is not existing. I used hyros for 3 months, and still Im not able to track correctly my leads. I ask help to my customer success manager which does not even remember what set up we have after 3 months and does reply with same answers like a bot. Useless

Went to the sales call ready to buy but the sales rep was so horrible that I decided not to. He was so hostile to my questions and made me feel like I am in the wrong to ask a clarifying question about the software. Would not recommend at all!

Terrible experience with Hyros: Setup nightmare – spent 6 months and 5+ setup calls, still no working tracking Dropped $7,000 upfront for the year – they flat-out denied my refund Pixel never connected – data so inaccurate I couldn’t send anything back to my ad platforms “Scale or don’t pay” guarantee broken – zero accountability Pricey with zero ROI complete scam. Avoid at all costs. You’ll get better, reliable tracking by rolling your own conversion API setup.

Don’t use hyros. Beware. They don’t honor the 90 day trial period and won’t refund your money. We didn’t find any significant benefits or “insights” beyond what’s already available from several other resources like anytrack and Shopify apps that cost $20-50/month instead of $500 like hyros. They also appear to be located in Eastern Europe where they can do want they want with your data. I don’t think it was a coincidence we had a DDOS attack initiated the day after we attempted to cancel.

Worse onboarding experience ever. I was informed of so many different prices, informed this, informed that. Charged when I should not have been and replies to my emails, gee, was kind of like I was living back in the dark ages of snail mail again... Ultimately this is ashame as it has wasted so much of my time! To my disappointment back to the drawing board.