HyperXReviews of hyperxgaming.com

If I could give HyperX a 0 stars I would. I just received the package today, and noticed many parts were missing from the package. When I tried to contact support, the customer support and technical support numbers were flooded with unresponsive "medical device" sales bots. No amount of pushing of any buttons would get me anywhere. This is the worst possible behavior for any company. I am promptly returning the Hyperx Pulsefire Haste Wireless mouse and I am never going to be foolish enough to order anything from this company ever again, and I will advocate far and wide for no one ever to buy anything from this company. What were you thinking?

nye hyperx cloud 3 er det værste headset jeg nogensinde har haft. lyden er forfærdelig og man får hovedpine hver gang man har det på.

after just over a year of use. but thats not the biggest issue. the return team make you jump through loads of hoops! ive sent in pictures, invoices and now i need to make a video. Never going use this brand ever again.

Ich habe Headset, Maus und Tastatur von HyperX. Die Software ist sowas von das Letzte. Meine Tatstatur Alloy Elite RGB 1 wird mal eben von der Sofware nicht mehr unterstützt. Das letzte Firmwareupdate der Tatstatur lässt die RGB Beleuchtung ausfallen ohne dieses Update funzt aber die Software nicht mehr. Der Support rät zur alten Software, die ABER die neuere Hardware Maus und Heatset nicht unterstützt! Von mir wird HP/HyperX nicht mehr gekauft! Man hätte mir ja zumindest ein Upgrade zur unterstützten neueren Alloy Elite RGB 2 anbieten können.

My Cloud Flight II headset started failing a couple of months ago. The volume wheel was not working correctly so I contacted HyperX on November 13th to use my warranty. They asked a couple of cuestions, asked for a video of the malfunction and I sent all of that. They told me it would take 2 - 5 weeks for me to receive a replacement. It's now January 5th and I still haven't received my replacement. I was told by many users that the HyperX warranty was great and easy to arrange. It's a shame now I have to leave this comment here because it is disgusting how long it's taking for me to get my replacement. I've asked them many times to hurry up and they won't even bring me a tracking number or anything, they just keep postponing my replacement and at this point I'm sick of it. Careful when you buy this brand.

Deren elite headaet gekauft. Vom Sound her wohl das beste was es auf dem Markt gibt. Aber.... Billiges Plastik verarbeitet das nach 1 1/2 Jahren gebrochen ist und auf der anderen Seite Material Ermüdung zeigt. Support ignoriert einen. Finger weg

Verkauft Ware die nicht lieferbar ist. In meinem Fall ein HyperX Cloud II Wireless – Gaming-Kopfhörer. 10 Tage nach Bestellung erfahre ich nun - und das auch nur nach meiner Nachfrage, dass das Headset nicht lieferbar ist! Mir wird kein Alternativangebot unterbreitet, nichts! Das nenne ich mal kundenunfreundlich - nie wieder!

I had a problem with Hyperx Orbit S headphones, €300 headphones. The metal plate inside the earcups has come loose and is wrinkled, and when you move the headphones or the head sounds a crack, it does not matter if they are off or on. They have also started to release a sticky liquid through the magnets. They have noticed that it is a defect but they tell me that the guarantee has changed to 1 year, when by being a Spanish citizen I would have 3 years of guarantee, and being a European citizen I am entitled to 2 years of guarantee. They tell me that they are sorry and that they must follow their guidelines. They are a scam, do not buy their products.