HyperXReviews of hyperxgaming.com

Cloud Alpha S headset stopped working after 23 days of usage and the hoops you need to jump through for a return is insane, you have to go through a helpline with bad opening hours and awful customer treatment going through their lines. They take years to respond to messages, right now I've been waiting 20 minutes for a response to a simple message responding to troubleshooting advice. All I need is the code to send the product back and get my money back.

Absolutely terrible headphone quality. Bought my first hyperx headphone they lasted quite some time but started having issues so i claimed warranty which took 2-3 weeks to resolve, then those replacements had mic and volume issues within 2 weeks so i had to contact them again, this time they talked to me as if i am trying to get a set of free headphones of them through the warranty but i just wanted my issue resolved. I had to send the broken headphones back which left me with no headphones for over a week, then the new headphones came and had issues from day one. I dont even want to contact them again due to the poor communication and product quality but i do want to let others know to never buy from hyperx if you want good headphones.

køb aldrig her fra! det er noget billigt bras og det virker ikke særligt godt, mirkofonen er i sær dårlig. efter et år er det lige til at smide i skralderen!

I have been deeply disappointed by both the product quality and customer support from HyperX. My experience with the HyperX Flight headset has been far from satisfactory. The headset began making random crackling noises every 2-3 seconds, rendering it practically unusable. Additionally, the fabric on the headset started deteriorating, sticking to my head after each use, which is unacceptable for a product of this nature. Attempts to resolve these issues through HyperX support were frustrating and unhelpful. The process of returning the product (RMA) was cumbersome and the support team's response did not meet the standards of customer service required for resolving such issues. Regrettably, this experience has led me to stop purchasing from HyperX, as both their products and customer support have significantly declined. I hope this feedback prompts HyperX to revisit and improve their customer service and product quality.

both plastic brackets broke on the exact same spot after just 6 months. first the left one, month later the right one. bad quality product. and warranty? forget it 'psychical dammage' they dont cover. despite its being verry cheaply made.

Ich habe das Headset gekauft und es ist nun defekt. Der support erwartet das ich ein Video aufnehme um die Sound Probleme zu beweisen. Da ich kein Smartphone besitze, kann ich das nicht. Der Support ist hier sehr uneinsichtig und reagiert nicht mehr. Kann die Firma nicht empfehlen

I wrote a 2 star review for the haste 2 mouse, went through the verification email they sent me, and two weeks later it is still omitted from their website. The product is at 4.1 stars and hasn't had a new review in six months despite the product being new.

I should have read the reviews. Placed an order on their website which wasn’t dispatched. I had to chase and turns out it was out of stock and I shouldn’t have been able to order in the first place! Awaiting refund.