Sameh E.
Enas and Hypershell save the day!!
I would like to start by saying that I bought a hyperShell carbon exoskeleton for my mother and everything went wrong from the start because the delivery company yodel lost the package. The delivery man literally left the package on the street in in what is in my opinion, a criminal ac of negligence. this was not the fault of Hypershell. But what is amazing about this company is how they dealt with the issue right from the start with constant communication with me and special thanks go to a unique lady called Enas in charge of customer relations who wasted no time in managing the situation and ensuring that a solution can be found. This carried on for two weeks while they investigated the loss of a very valuable package. this lady deserves the highest praise for her management of the situation and she does great credit to her company. Within two weeks I had a replacement package. This has been one of the best crisis management situations that they have seen from a Major company. They lost no time in dealing with the problem professionally and also reassuring us all the time. And and by the way, my mother loves the Product.!!!! Please try their exoskeleton. It's a game changer and they will really look well after you




