HyperCarship | Hyperion Auto LogisticsReviews of hyperionautologistics.com

Unfortunately, I was diligent in my search to locate a licensed, bonded, and insured company to assist me with my new RVs journey home. Reaching out to approximately 10 companies for quotes proved to be a "scam festival" of people requiring abrasive deposits to "assign a driver" and get the licensing information I desperately was seeking with my quotes; however, HyperCarship Logistics LLC USDOT number (4036091) was so forthcoming I was pleased with my quote on 09/13/24 for the move that did not get on the books until 10/10/24. In texting, they promote a $0 down for transparency all the way until you get to the end and require your credit card and deposit to schedule the driver. With so much misrepresentation, I am prompted to do a Google search and second link is the BBB with 4 unresolved unsatisfied responses to the further misrepresentation of cost $800.00 that turns into $1,200.00 on delivery and so on. This company offers no guarantee on dates promoting a 1st requested date that is fine print within a 1 to 5 day period of delivery and I quote, "With our partial payment system upon carrier assignment and balance due in cash on delivery, we aim to provide you with a secure and hassle-free shipping experience. This approach allows us to maintain transparency, commitment, and convenience throughout the process, ensuring your satisfaction and peace of mind." Absolutely, and zero commitment to honoring any portion of this starment in the link that was thrust at me to indicate my estimate, request an upfront payment, and no get your guaranteed date without an additional sliding scale payment of there choosing. Please assist us in halting the scam culture of our current generation and do not succumb to the pressure of hiring a business who outright blatantly has no intention on being transparent with each stroke of the key changing there personally outlined intent of maintaining transparency, commitment, or convenience. *** 4 👎🏽 Unresolved Complaints Last 12 Months *** 1 🌟 Rating Yelp

I had a fantastic experience with Daniel. He was responsive, knowledgeable, and truly cared about my shipment’s success.

Super broker company with good prices and time-frame for car transport, definately recommend to use this company.

Good price and great communication before and after the vehicle was delivered. Formal contract used and supported. I intend to use this service again in the future.

A terrible experience with them. It was pretty much same story has other reviews bait and switch. This story starts after hyper quote a price and got my deposit ( I know now that it was their fee that they charge and then the rest of the quote goes to the driver when they deliver) then the day before pick up they said the truck that was supposed to pick up had accident and they they had another truck that could pick it up for $300 more. I had to pay 200 more. The driver who had been in the USA FOR ONLY 1 MONTH. Picked it up but had parked his trailer on a slight incline with the back facing down. He drove the car in and not make sure it was in park, (park worked fine when it arrived) got out and car and it rolled off the trailer down the road and hit a stop sign. It dented the bumper very bad. So now he delivers it to me. I'm not going to pay him. So his boss I guess,(thats what his email and phone calls said)offers to repair the bumper and send it back. It takes him 5 months. This was a $35,000 show car. I had signed up for shows for the summer and missed them all My recommendation find a outfit that has there own trucks. Forget brokers. AND CK THE DRIVERS INSURANCE.

I just wanted to talk about the guy named James in this company. Thank you so much. I am really glad to you. He helped me about transporting my vehicle with providing great customer service and cost-effective option to fit my budget. The driver is also kind and he shipped my car on time. Thanks a lot.

THIS IS A BROKER AND THE WORST BROKER IMAGINABLE!!!! We negotiated a haul across country to CA weeks in advance and did our best to screen the brokers out of the picture because of the horror stories we read online. We needed a reliable hauler that was going to show up and pickup the vehicle on a certain date and time due to the particular onsite coordination to get the vehicle out of storage. This company lied to us multiple times, charged us more money because THEY couldn’t get a hauler on the date and time we agreed to. On text, their English is broken (almost as you are texting with someone from India) and would get multiple conflicting instructions in the same text thread DO NO USE!!!! YOU WILL REGRET IT!!!!

Terrible customer service, I called them so I could get my daughter a car from California to North Dakota. They told me they could help me and set a specific date and time to pick up and they never showed up. I have called multiple times with no answer or responses. Totally totally unprofessional.