HYPER GOGOInspiring young dreams, fueled by HYPER GOGO!
HYPER GOGO (hypergogo.com) has 178 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
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Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
178 approved reviews, newest moderated first
James A.
It’s been over 2 weeks and I don’t have an update for shipping.
Response from HYPER GOGODec 4, 2025
Hi there, Sorry for the delay — we understand how frustrating it is to wait without an update. Our support team has reached out to you directly to assist further. If you need anything else, we’re here to help. — HYPER GOGO
Scott S.
it was easy to get the parts ordered and the cost was very reasonable.
Response from HYPER GOGODec 5, 2025
Hi Scott, Thanks for the review! Glad to hear ordering the parts was easy and reasonably priced. We appreciate you choosing HYPER GOGO!
Dre
Everything was squared away.
Response from HYPER GOGODec 5, 2025
Hi Dre, Thanks for sharing! We're happy everything got squared away. If you ever need anything else, we're here to help. — HYPER GOGO
Cory K.
Shipping was quick and on schedule. All parts and tools included. Some slight damage from shipping, i assume. The paint was rubbed away on the frame from contact with the box. My son loves the bike and hates when we have to put away.
Response from HYPER GOGODec 5, 2025
Hi Cory, Thank you for the feedback! We’re glad shipping was smooth and that your son is loving the bike. Sorry to hear about the slight shipping damage — if you need help with anything, just let us know. — HYPER GOGO
Gail
Item was never received and I've emailed the company multiple times and multiple times not heard back from the company!
Response from HYPER GOGODec 5, 2025
Hi there, We're really sorry for the trouble with your delivery — it was a carrier issue, and we’re glad the package was eventually located. Our support team has also connected with you regarding the assembly questions and is happy to help with anything else you may need. — HYPER GOGO
Daniel C.
I ordered the bike & training wheels and they never delivered the training wheels. Hypergogo said “says they were delivered” and that’s about it. I ordered another set last week and they aren’t shipped yet. Bike is nice, company is garbage for not reimbursing me for that first set. If I ever get these training wheels, it’ll be my last time from these guys. If I don’t… BBB here I come.
Response from HYPER GOGODec 5, 2025
Hi there, Thank you for your patience, and we’re really sorry for the delay — the carrier was backed up during the peak shipping period. Our team has been in touch, and we’re glad to hear the training wheels have arrived. If there’s anything else you need, we’re here to help. — HYPERGOGO
Bailey
Company completely failed at shipping in a timely manner. Took almost a month for delivery. Customer service is a joke. They gaslight customers about their shipping saying FedEx had the package like people don’t know what “label created” means versus an actual scan confirming the company has the package. The company blamed FedEx when really they just failed to have packages picked up for weeks- this was confirmed with FedEx by multiple customers. I don’t think they would have done anything to get my package out had I not stayed on them and gotten loud on social media. Lousy, lousy, lousy.
Response from HYPER GOGODec 5, 2025
Hi there, We’re truly sorry for the delays you experienced. December was an extremely high-volume shipping period, and carriers were heavily backed up, causing longer-than-usual transit times. We understand how frustrating this must have been and appreciate your patience through it. If you need anything else, our team is here to help. — HYPER GOGO
mary T.
Order a go kart on Black Friday, a month ago and tracking still says waiting for fedex to pick up. Company is a scam. They wont take phone calls only text. order Hyper GOGO order HG8668
Response from HYPER GOGODec 5, 2025
Hi there, We’re sorry for the delays you experienced — it was both our peak season for support messages and the carrier’s peak shipping period. We’re glad to hear your order has now been delivered, and our team is always here to help with anything else you may need. — HYPER GOGO