hyperfavor.comWe are a team of creators and designers who share a common passion for apparels and accessories that express your personal style. We’ve developed premium apparel brand named Hyperfavor which combine exclusive patterns with highest quality fabrics on each of our products.
hyperfavor.com (hyperfavor.com) has 428 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Clothing & Underwear · Bluefield, Virginia
Excellent
Clothing & Underwear · Glen Allen, Virginia
Excellent
Clothing & Underwear · Virginia, Virginia
Excellent
Clothing & Underwear · Falls Church, Virginia
Excellent
428 approved reviews, newest moderated first
Carol
The Crazy Frog Lady mask is awesome. It is such nice material and so comfortable to wear. It also has a space for a filter if you choose to put one in. The colors are vibrant. Couldn't be happier.
Response from hyperfavor.comAug 5, 2020
Dear Carol, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Ce Gutierrez L.
Comfy, inspiration and humor. So many options. Such cool colors and designs.
Response from hyperfavor.comAug 5, 2020
Dear Ce Gutierrez, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Bernadette A.
They claim that they are manufactured and shipped from Wyoming or Illinois - it's be over 2 weeks and they are claiming that the post office is holding the shipment.... DO NOT Order from this company!
Response from hyperfavor.comJul 7, 2020
Dear Bernadette Archuleta, Thank you for reaching out to us. We contacted you via email to inform you about the status of your order so please check it. Please let us know if we can be of any further assistance. Yours sincerely Hyperfavor Support Team
Raquel T.
UPDATE: this is a copy of the email from them I received today. “We sincerely apologize for the late arrival of your order because your order is for custom masks and we were overwhelmed with orders and designs at that time so it took more time to be completed and shipped out. We have an offer that we will refund the shipping cost of your order $7.95 back to your account as a sorry gift. Could you please accept this offer as our apology? and if you do not mind, could you please help us innovate or remove the post on Trustpilot? Because we try our best to serve millions of customers all over the world so we hope that you can empathize with us and give us motivation to work and serve customers better.“ ARE YOU KIDDING ME? when I order the masks your website said I will have them in 7-10 days! Nothing said it could be delays! If you do not have the proper infrastructure to make your business just do not accept orders!! You are telling me you will refund me the shipping cost?? I DID NOT RECEIVED ANYTHING!! I want my money back! Go and check the BBB website, many many complaints like mine, an F business! —————————————- I ordered two masks more than a month and a half ago. I email them questioning the late and told me, its because of covid I should expected delays! 45 DAYS OS DELAYS??? The pandemic will be over before I get my masks!! My worst experience buying online ever!
Response from hyperfavor.comJul 6, 2020
Dear Raquel Torregrosa, Thank you for reaching out to us. We sincerely apologize for the late arrival of your order. From the tracking number, we saw that your parcel has arrived at Phoenix, AZ on July 5thso you will get it soon. We contacted you via email to inform you about the status of your order giving a s solution to make you feel better. Please let us know if we can be of any further assistance. Yours sincerely Hyperfavor Support Team
Mandy M.
Received the wrong mask. Its been over a month and they never sent the correct one or issued a refund. Terrible customer service. Impossible to speak with a person.
Response from hyperfavor.comJul 6, 2020
Dear Mandy Mcgarry, Thank you for reaching out to us. We sent a message on Facebook to inform you that the photo you gave us is a little bit faint so we are waiting for clearer photo but have not received any responses from you. Could you please confirm us that you want us to use this photo or send us clearer photo so we can process your order? We are looking forward to hearing from you soon. Yours sincerely Hyperfavor Support Team
Riad K.
It is not bad but rather the worst. Delays in shipment sometimes exceed the month, and the service center did not respond
Response from hyperfavor.comAug 6, 2020
Dear Riad Khalaf, Thank you for your review. We would like to find out what happened with your order and whether we can find a solution to fix it. Could you please help us by providing your email address or your order number? We are looking forward to hearing from you soon. Yours sincerely Hyperfavor Support Team
Vân H.
My Friend bought their masks and gave me some. I totally love them. The designs are so cute
Response from hyperfavor.comAug 5, 2020
Dear Van, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Cynthia
Great customer service and the mask I received is made a great material. I received my item in a timely manner. I will be ordering more in the near future.
Response from hyperfavor.comAug 5, 2020
Dear Cynthia, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team