Teanna W.
First time customer
First time ordering from Hydromate and I am very pleased!! Had a issue with one of my bottles upon receiving it and they handled it immediately!! Customer service is excellent!! Definitely will be ordering again

HydroMateUSA specializes in time marked motivational water bottles to help you drink more water. Start tracking your water intake and improve your health and hydration today
HydroMateUSA (hydromate.com) has 162 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Teanna W.
First time ordering from Hydromate and I am very pleased!! Had a issue with one of my bottles upon receiving it and they handled it immediately!! Customer service is excellent!! Definitely will be ordering again
Skylar G.
This company is THE best. That’s it - not one but the BEST. I just wanted to say I love these bottles, I am in the process of losing weight and have to hit my water intact everyday, 1 gallon per day. This bottle makes it easy and very efficient to be able to hit that mark everyday! I love the straw especially!!!!!!!! Makes drinking way easier !!!!! I can keep it in my lap and sip from as I please while at work, at the gym or doing my everyday for tasks . It is very affordable, as I have shopped around and saw gallon water bottles from $25 to $60. These are cheap and very sturdy! I had to buy two more because my boyfriend stole my black on I bough previously 😭 and my clear one broke when I accidentally dropped it down a flight of stair! It only had a small crack in it which made the water leak out . Other than that I used them for months and loved these bottles. They are super fun and cute!!! I love these bottles and wouldn’t use any other company ! The most important feed back I can provide is: Your bottles keep the water tasting fine, MOST (if not all, and I have tried MANY) alter the taste of water after about 2-4 hours later, making it taste VERY “plasticy “🤮. Thank you for providing top quality bottles, as I have gotten friends and people in my gym to order from your company as I always say very good things since it is true. I wouldn’t go by any other brand for bottles but yours!! It is very safe to order through them. As I have ordered twice so far in 2020 . These bottles are perfect for getting that daily intact of 1 gallon of water per day! From Skylar G.
Natalie P.
I love my 32 oz bottle. It has motivated me to drink water and it's so pretty. I have the Frost purple that fades to Frost mint one. I bought my uncle and Fíance one and I bought myself the frost pink one the other day.
Jenn S.
This is my 3 hydromate. I have 2 1 gallons and 1 half gallon. I love them all! My most recent addition is the pink turquoise frost gallon. I get many complements on my jug. I recent had an issue with the deal in the straw and Jessica was awesome and got back to me super fast and resolved my issue! I have never seen such great customer service.
Beth M.
Fantastic item and the best customer service. I had a question and Jessica got back to me very quickly with a helpful response and even a video linked. I highly recommend this product and you can feel assured the customer service will be tops if you have any questions
Natasha
Amazing customer service and great products!
Myesha
I love this bottle/jug already. the customer service is great too. i received a bottle that was cracked, contacted them and within minutes, they sent me a new one free of charge with no questions asked. easy to carry around
Katlyn F.
Well, first of all, I love the color of my new Hydromate! I’m glad I bought this, I’m usually terrible when it comes to drinking my daily amount of water but this makes it much easier and you feel a sense of accomplishment. ALSO, my Hydromate came with a small dent in the handle, no big deal, but i sent a photo to customer service; they responded telling me they have just shipped a second gallon! I appreciate the excellent customer service. Thanks!