Hydro Flask makes double wall vacuum insulated stainless steel water bottles backed by a lifetime warranty.
Hydro Flask (hydroflask.com) has 152 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing152 approved reviews, newest moderated first
Eric Z.
The company does not stand behind their product. I have purchased a few of their 40 oz flasks and one of them dropped and dented. Their response was to tell me the how great their product is and they won't replace it. do yourself a favor BUY CONTIGO PRODUCTS. They are quick to address your problem, very professional and friendly and don't give you lip service. I don't know why I was foolish enough to by a Hydro Flask
jade
such an amazing watter bottle absulutly love it the quality is great a little bit pricey but tottaly worth it!
Paolo A.
I was trying to use my lifetime warranty to get a replacement. The website wouldn’t allow me to upload a photo despite using ALL the file formats listed. Also, the error message was just horribly incorrect grammar. I tried calling, sending emails, DMing on insta, and they FINALLY got back to me over Facebook messenger after 3 weeks. If you get a HydroFlask—order off of AMAZON. Although I personally did not have a problem with shipping before, others seem to have a horrible time. I’ll keep purchasing but I’m hoping that I’ll never have to report back to them again.
Amelia M.
I order my hydro flask online and i put my address in and a few days later i get and email saying that my order shipped but my address is incorrect so i cant even change it online. My address was incorrect by one number and i cant even change it. Its horrible and there shipping service is with fed ex with sucks. I called fed ex to see if i can change the address with them but i have to change it with hydro flask first. I cant call until monday and i tried emailing hydro flask and the email didnt go through at all and there website is so so horrible and not helpful whatsoever.
Christy L.
I ordered a hydro flask for my daughter's birthday. I specifically listed her address on where to ship when I paid. They sent it to me instead of her. I called numerous times, sent numerous emails and received a different answer each time I requested an address label for me to send it to my daughter. I think they frustrate you on purpose so they will not be responsible. Extremely poor customer service. I had to pay and ship the product to my daughter at my expense. I'll never order again from Hydro Flask!
Un M.
Awful, order a hydroflask Feburary 3, and it has still not been shipped but there is a label. Also, I see that it is coming straight from China! What was the point of spending extra money for expedited shipping?!?!
Dave T.
Never received mine. Contacted paypal and they received confirmation of delivery...total crock 50 bucks for nothing.
Claire
Still waiting after 2 months Blocked email so I can’t get in contact Don’t buy
