Hydreight WellnessReviews of hydreight.com

Product was missing. No communication. I received the email that the order was fulfilled and had to inquire.

This review may be personal to me and how I learn something new. But I have not liked any part of how this system has been introduced. It has been very confusing, information is all over the place in no order, the videos are very amateur and hard to stay engaged. When seeking information You are rerouted around because this person doesn't handle this and this person only knows about this. I am only part time at this and when I do have time its hard to focus on what i need to review and updates are not found in a central location some are emailed or texted or posted somewhere i usually just stumble upon them.

HCP never showed up so we had to cancel hydration party!!!

I gave it 1 star as they don’t have much option for California Residences. Vitamins are limited thus you can’t really use their set menus. You are stuck with IV PUSH menu only but even that you cannot do because they don’t have pharmacies that delivers vitamins to your residence if you only operate as mobile business. For the annual membership price it’s not worth it. For other states I think it’s great and will give it a higher rating.

Run away! It’s not what they say it is. We were told we would have access to multiple pharmacies to have access to one. There is terrible support and time is never of the essence. It takes days to get responses and they don’t work on weekends so if you have an issue good luck! Anytime you see a time sensitive offer from a sales rep is usually a sign to run because they don’t want you looking into reviews etc. should have never signed up! The fact you have to pay $3000 to get any information on what will be provided is not ok. They should be upfront with nurses instead of stealing money and keeping it tied up while you have an awful experience.

Their regimens will not ship to California, you have to buy all vitamins separately and from multiple pharmacies. Then you need to setup a virtual office out of state that your order will be sent to and from there have your order transferred to you in CA. That can't be legal. Turnaround time for emails is ridiculous, there should be reps available by phone. The pharmacy was the only dept mildly helpful, at least getting back to me same day. The MD responded to me ONCE in the whole year I was with them. DON'T DO IT!!!!!

DONT WORK HERE!! TERRIBLE CUSTOMER SERVICE, they do not call you, they take days to respond via email, so unhelpful. TERRIBLE TECHNICAL DIFFICULTIES. I am losing clients because this website is so buggy. Most of all, you cannot even get a refund. So once you pay, you're in for a year unless you got the money to stop. Do not work here

Hydreight is an amazing business in theory. The plan sounds amazing, but does not work. 1) Tech support issues go days without prompt resolution. 2) There is no one to talk with to get a problem resolved, it is all email. Week-end needs must wait until Monday or Tuesday. 3) A new rule is all services must have provider orders before initiating service. It sounds good, but reaching a provider in under 1 hour is not consistently happening. Over half of my calls have been returned in over 1 hour. 4) Connectivity issues such as face to face with provider over the app include garbled voice, frozen images and dropped calls. When I report it, I am told no one else has these problems. 5) I have been with this company 2 months and cannot recommend it. Great idea, but implementation is severely lacking.