Joao B.
Je n’ai toujours pas reçu ma commande
Je n’ai toujours pas reçu ma commande
HYCHIKA was born from a factory with more than 20 years of experience in power tool manufacturing. For many years, we worked behind the scenes as an OEM manufacturer for internationally recognized tool brands, combining precise craftsmanship, mature production capabilities, and strict quality standards in every product. Over time, we came to believe that good tools should not be expensive, and that people who love creating should be able to enjoy reliable, professional-grade performance at a reasonable price.That belief led to the creation of HYCHIKA.The name HYCHIKA represents a simple but determined idea: bring reliable tools directly from the factory to the user, remove unnecessary middle layers, and deliver honest value through products people can truly depend on.We understand that for woodworking and DIY enthusiasts, tools are more than machines. They are an extension of the hands, a bridge between ideas and finished work. With the right tools, a rough piece of wood can become a child’s toy, a piece of furniture, or a project worth keeping for years.That is why HYCHIKA focuses on practical tools for woodworking, DIY, and everyday making. From our first drill to today’s wider range of saws, drills, sanders, polishers, spray systems, and accessories, we have built a product system designed to help makers complete projects with greater confidence and convenience.Every product is shaped by real-world use. Every improvement comes from practical feedback. And every step forward reflects our long-term commitment to better performance, better usability, and better value.Today, HYCHIKA products have entered workshops, garages, and homes across Europe, North America, and other global markets. But we have never forgotten the purpose we started with: to provide better tools that make life easier, and to help more people enjoy the satisfaction of creating with confidence.
hychika.com (hychika.com) has 101 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Joao B.
Je n’ai toujours pas reçu ma commande
J.G R.
He comprado sus productos desde Amazon y la oferta ha sido muy buena, herramienta de buena calidad, pero las piezas de repuesto y accesorios no están disponibles en Amazon. Si quiero comprar algo debe ser por la página web pero no envían a mí ubicación si no está en Amazon no puedo comprarlo.
Michel B.
J’ai commandé une nouvelle batterie sur leur site. Le montant a été prélevé mais depuis plusieurs semaines, aucune nouvelles. Ils ne répondent pas aux mails. Le service après vente propose un chat mais dès qu’on écrit un message la réponse est instantanée : »nous ne sommes pas joignables, laissez nous un mail ». Inutile de dire que le mail reste sans réponse. J’imagine que j’ai perdu le montant de ma commande…. Bref, des escrocs Pour terminer, la publication de cet avis sur Trustpilot les a finalement motivé à me répondre …
Response from hychika.comSep 16, 2026
Bonjour, nous sommes vraiment désolés pour le désagrément causé. Pourriez-vous contacter notre service après-vente à l'adresse e-mail suivante : [email protected], et transmettre votre commande à notre équipe, s'il vous plaît. J’ai commandé une nouvelle batterie sur… J’ai commandé une nouvelle batterie sur leur site. Le montant a été prélevé mais depuis plusieurs semaines, aucune nouvelles. Ils ne répondent pas aux mails. Le service après vente propose un chat mais dès qu’on écrit un message la réponse est instantanée : »nous ne sommes pas joignables, laissez nous un mail ». Inutile de dire que le mail reste sans réponse. J’imagine que j’ai perdu le montant de ma commande…. Bref, des escrocs Pour terminer, la publication de cet avis sur Trustpilot les a finalement motivé à me répondre …
Consumer
Bought a Hychika cordless drill. Within a year the chuck torque setting failed so it now spits out drill bits.I've lost a good bit and curse the drill, but all other aspects are okay. Recently I emailed Hychika to request a replacement chuck. They replied saying they will check their stock but subsequently nearly 2 weeks later I've still got no further communication from them. Update edit a month later: Hychika has still not sourced a replacement drill chuck for me but see fit to pester me with marketing emails. Avoid!
Response from hychika.comAug 13, 2026
Hello, We apologize for the inconvenience caused. could you please connect us with the after-sales email address? [email protected] Our team would like to follow up on this. updated: Hello, we completely understand how you feel. we were wondering if you have contacted our customer service team. We will follow up on our end.
David D.
Did not receive my order.
Response from hychika.comAug 12, 2026
We sincerely apologize for the delay in shipping. The latest tracking information shows that your package has arrived at the FedEx location in Martinsburg, WV, as of August 11. Please find the update below: 2026-08-11 00:05 – FEDEX SMARTPOST MARTINSBURG, WV, Arrived at FedEx location 2026-08-10 23:43 – MARTINSBURG, WV, Arrived at FedEx location 2026-08-10 01:47 – MARTINSBURG, WV, On the way We will continue to monitor the delivery progress and keep you updated. Thank you for your patience and understanding.
Zachary
Quick shipment and I like the product. I look foward to receiving the 1.2 nozzle tip to try
Response from hychika.comAug 11, 2026
Thanks so much for your kind words! We've looked into your order and it looks like it's set to ship out in early September. Hychika Customer Service Team
Bresley
The product came on time well packaged. That was great. As I ordered a paint gun I do wish it came with two paint cups as this would make the actual painting job easier to manage.
Stewart
Fast delivery, Good products which do the job
Response from hychika.comAug 10, 2026
Thank you very much for your review. Wishing you a pleasant day!