deinz S.
Brought a chain saw which packed up you…
Brought a chain saw which packed up you did give me a refund,brought a new charger as it still does work battery full must be saw.not good.
HYCHIKA was born from a factory with more than 20 years of experience in power tool manufacturing. For many years, we worked behind the scenes as an OEM manufacturer for internationally recognized tool brands, combining precise craftsmanship, mature production capabilities, and strict quality standards in every product. Over time, we came to believe that good tools should not be expensive, and that people who love creating should be able to enjoy reliable, professional-grade performance at a reasonable price.That belief led to the creation of HYCHIKA.The name HYCHIKA represents a simple but determined idea: bring reliable tools directly from the factory to the user, remove unnecessary middle layers, and deliver honest value through products people can truly depend on.We understand that for woodworking and DIY enthusiasts, tools are more than machines. They are an extension of the hands, a bridge between ideas and finished work. With the right tools, a rough piece of wood can become a child’s toy, a piece of furniture, or a project worth keeping for years.That is why HYCHIKA focuses on practical tools for woodworking, DIY, and everyday making. From our first drill to today’s wider range of saws, drills, sanders, polishers, spray systems, and accessories, we have built a product system designed to help makers complete projects with greater confidence and convenience.Every product is shaped by real-world use. Every improvement comes from practical feedback. And every step forward reflects our long-term commitment to better performance, better usability, and better value.Today, HYCHIKA products have entered workshops, garages, and homes across Europe, North America, and other global markets. But we have never forgotten the purpose we started with: to provide better tools that make life easier, and to help more people enjoy the satisfaction of creating with confidence.
hychika.com (hychika.com) has 101 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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deinz S.
Brought a chain saw which packed up you did give me a refund,brought a new charger as it still does work battery full must be saw.not good.
Joao B.
Je n’ai toujours pas reçu ma commande
Michel B.
J’ai commandé une nouvelle batterie sur leur site. Le montant a été prélevé mais depuis plusieurs semaines, aucune nouvelles. Ils ne répondent pas aux mails. Le service après vente propose un chat mais dès qu’on écrit un message la réponse est instantanée : »nous ne sommes pas joignables, laissez nous un mail ». Inutile de dire que le mail reste sans réponse. J’imagine que j’ai perdu le montant de ma commande…. Bref, des escrocs Pour terminer, la publication de cet avis sur Trustpilot les a finalement motivé à me répondre …
Response from hychika.comSep 16, 2026
Bonjour, nous sommes vraiment désolés pour le désagrément causé. Pourriez-vous contacter notre service après-vente à l'adresse e-mail suivante : [email protected], et transmettre votre commande à notre équipe, s'il vous plaît. J’ai commandé une nouvelle batterie sur… J’ai commandé une nouvelle batterie sur leur site. Le montant a été prélevé mais depuis plusieurs semaines, aucune nouvelles. Ils ne répondent pas aux mails. Le service après vente propose un chat mais dès qu’on écrit un message la réponse est instantanée : »nous ne sommes pas joignables, laissez nous un mail ». Inutile de dire que le mail reste sans réponse. J’imagine que j’ai perdu le montant de ma commande…. Bref, des escrocs Pour terminer, la publication de cet avis sur Trustpilot les a finalement motivé à me répondre …
Consumer
Bought a Hychika cordless drill. Within a year the chuck torque setting failed so it now spits out drill bits.I've lost a good bit and curse the drill, but all other aspects are okay. Recently I emailed Hychika to request a replacement chuck. They replied saying they will check their stock but subsequently nearly 2 weeks later I've still got no further communication from them. Update edit a month later: Hychika has still not sourced a replacement drill chuck for me but see fit to pester me with marketing emails. Avoid!
Response from hychika.comAug 13, 2026
Hello, We apologize for the inconvenience caused. could you please connect us with the after-sales email address? [email protected] Our team would like to follow up on this. updated: Hello, we completely understand how you feel. we were wondering if you have contacted our customer service team. We will follow up on our end.
David D.
Did not receive my order.
Response from hychika.comAug 12, 2026
We sincerely apologize for the delay in shipping. The latest tracking information shows that your package has arrived at the FedEx location in Martinsburg, WV, as of August 11. Please find the update below: 2026-08-11 00:05 – FEDEX SMARTPOST MARTINSBURG, WV, Arrived at FedEx location 2026-08-10 23:43 – MARTINSBURG, WV, Arrived at FedEx location 2026-08-10 01:47 – MARTINSBURG, WV, On the way We will continue to monitor the delivery progress and keep you updated. Thank you for your patience and understanding.
Simone C.
Pessima esperienza, dopo nemmeno un mese il prodotto hychika levigatrice orbitale ( acquistato su Amazon ) ha smesso di funzionare. Acquistato per uso Hobbistico e non professionale, in 20 giorni è stato usato forse 10 volte per non più di mezz'ora. Costa poco e vale meno! Servizio Assistenza inesistente! Non lo riparano, non lo sostituiscono e non fanno il rimborso. Rispondo al commento: Ho contattato il servizio clienti dove mi e stato date delle false speranze. Mi avete detto di tenermelo così com'è! Il servizio assistenza non esiste, posso confermarlo dalle mail ricevute!
Response from hychika.comJul 10, 2026
Potrebbe gentilmente inviarci il numero dell'ordine Amazon e uno screenshot delle email all'indirizzo [email protected]? In questo modo potremo verificare personalmente le risposte che ha ricevuto. Se dovesse risultare che il servizio clienti non è stato all'altezza, provvederemo personalmente a darle una risposta soddisfacente.
Mino
Una pessima esperienza. La sega a gattuccio è funzionante ma inutilizzabile. Dopo circa 5 anni di uso sporadico il caricabatterie non funziona,ho cercato di riacquistarlo direttamente dalla casa Hychika ed anche su internet ma non è disponibile in nessun modo. L' assistenza Hychika mi ha proposto altri prodotti da acquistare che mi sarebbero stati rimborsati ma erano oggetti per me di nessun interesse. Sono stato costretto all' acquisto di una nuova sega di altra marca pur avendo già l' Hychika funzionante con due batterie scariche ma impossibilitato a ricaricarle.
Response from hychika.comJun 15, 2026
Salve, può contattarci tramite questa email: abbiamo i caricabatterie in magazzino. [email protected]
Damion D.
Order #7053 So I was conned big time into buying this item. I messaged you people some time ago asking about if y'all sell spray guns that work with 50hz because at the time your website showed it was 60hz, you message back and said it it 50hz and even change it on the website. Now I've bought the spray gum because I now have the need for it. I saw on the label that it is 60hz and not 50hz like what you've mentioned and like what was change on the website and still on the website showing 50hz. Now this item won't last me very long because like I've mentioned before in Jamaica we use 50hz and not 60hz. This is false advertisement at the highest level. I even sent a email with this same message and I got no reply.
Response from hychika.comMay 18, 2026
We sincerely apologize for the misunderstanding. Please reach out to our after-sales email address, and our customer support team will respond to you as quickly as possible. [email protected]