Susan Angela T.
Horrible Bank
Horrible Bank! They let someone open an account using my social security number and are now telling me it will take 10 days to close. Horrible Bank .. Scary that a big Financial Institution is so careless.
Providing secure online banking, checking, savings accounts, CDs, mortgages, loans, retirement plans, bill pay and other financial services to individuals and businesses.
Huntington (huntington.com) has 324 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Susan Angela T.
Horrible Bank! They let someone open an account using my social security number and are now telling me it will take 10 days to close. Horrible Bank .. Scary that a big Financial Institution is so careless.
rudy G.
The worst Bank in the United States. I highly recommend staying away from this Bank and bank with anyone besides Huntington. They have the worst customer service and they also told me today they don't trust anyone. They said one bad Apple ruined it for everyone. I was scammed out of $1,000 on August 1st. 2026. I'm still waiting to get my money back after 18 days. I'm going to file a police report today. I've also left reviews on the better Business bureau site in every site that I'm allowed to. I will leave a horrible review for Huntington Bank. They do not care one bit when somebody is struggling after they were robbed online on their account. I found out 15 minutes after the money was stolen from my account and reported it and they told me I had to wait until it posted to my account. Instead of denying the payment, they made me wait until it actually came out of my account. Even though the morning I noticed this, the money was missing from my account instantly. Then I called them back 2 days later on a Monday and they said yes. It posted. Even though I tried to stop it from posting because I did not authorize this payment to somebody's Capital One card which was not mine. Then I went into the bank and filed a complaint and they said it will take up to 10 business days. I just talked to a supervisor on the phone and they said they are backed up and it's taken longer. Even though I told them my rent is late. My bills are getting late fees. They don't care. They don't care about their customers. They care about money and that's it. I've banked with them for over 20 years and this is how they treat me. Once again I would avoid Huntington Bank at all cost. If you're trying to bank with somebody who is loyal to their customers, Huntington Bank is not loyal whatsoever.
Melinda H.
Molly Savilla in the loan department. I purchased a home through the 1st time homeowners program in May 2021. Their appraisal found no issue, but I filed a lawsuit against them after nothing met Minimum HUD FHA requirements. Sagging roof, moisture, electrical and structural issues. After another crooked judge let them get away with fraud after an improper ruling dismissal on the City of Charleston RCCR Home Blend, the case AGAINST them was also dismissed. I'm RENTING after paying my mortgage on time for 5 years. Buyer beware, their appraisal team approved this along with an HQS inspector accepting a $250 structural engineer from a BUTT Buddy of Joshua McGrath REALTOR BROKER of Real Estate Central BETTER HOMES AND GARDENS.
Mila M.
This review is for corporate.. after reviewing many reviews of trustpilot and related sources I hate my mortgage was transferred to this company. Customer service is ridiculous inconsiderate and very unprofessional. I was transferred 3 times and sent emails and they refused to allow me 1 month deferment only 1 payment to be placed at the end of mortgage due to unexpected death in family (immediate). They are very inconsiderate and it’s disheartening to not approve 1 single month with so much going on today. I hate my account was transferred here
Kat N.
I would give them 0 stars if I could. We are currently going through Huntington for a mortgage and they are horrible. We first applied in May and have been given to 2 other people in that time. One went on vacation for 2 weeks and did not give us any heads-up or see that things were taken care of before he left. Our relator tried lots of times to reach out to him without any responses. They have had us sign lots of different paperwork, have us constantly sending in proof of things while being extremely picky about how we upload it, and are now telling us that we are over the $10,000 for our closing costs and now we must keep enough money in the bank to cover it and also our previous stated monthly payment has gone up $100. We were also told our lender has 17 accounts and ours is considered "low priority" and that's why things are moving slower with our application. I wish I had know how it would go when we applied because we never would have.
Jerry C.
Terrible customer service. Very rude. I will definitely be banking elsewhere. I only gave a 1 star because 0 star was not an option.
Chelsea M.
If you want a company whose deposit app only works 10% of the time! This is the bank for you! Trying to deposit my own money on my app is so hit or miss. This is why I will be leaving this dreadful company. If you are going to have a mobile banking app at least make sure it works!
Jamie Di I.
My husband and I have a checking account with Huntington national Bank. I called the customer service department to find out how I could freeze and unfreeze my account. Customer service agent said because I am five hours away and out of the footprint she would transfer to a different department and find out what my options are. She placed me on hold for 15 minutes and never got back with me. The call dropped several times I called back and the phone was always being disconnected. I never got to speak to anybody from that department the next day my husband tried to use our bank account and it was frozen. We just purchased a house in Maryland started our jobs and had no access to our money we had to open a new account and was told once we linked both bank accounts we would be able to transfer our funds or the other option was to write a letter requesting that the bank account would be closed and send it through email to the Bank. I linked our bank accounts initiated the transfer the money from my savings account went into my new bank account and the money from my checking was pending. I got a returned fee charge at my new bank for $28 and my account was then restricted due to the transfer that was supposed to go into my bank account. I then had to contact my new Bank send in statements from my other bank. Send my ID verify who I was why I needed the money where it was coming from before they could unlock my account. I had to do a three-way call with both banks and myself to talk about the situation so that my new Bank could notarize the letter from the other bank so I could send that via email to have my funds sent to me by cashiers check from the other bank in West Virginia Fairmont ! This is the worst Bank that I’ve ever had to deal with. I’ve never had any problem with any other Bank they didn’t call me back. They didn’t answer any of my questions. They froze my bank account without permission and then told me I either had to be there face-to-face, which was a 5 Hour Dr. there was no other way for them to verify my identity yet they have no problem canceling my account and sending me the money through a cashiers check by just receiving an email. This is the worst experience I have ever had.!!!