HuntingtonReviews of huntington.com

Took out a HELOC and they stated at closing if I kept a $25,000 balance in a checking account they would waive the $60 annual fee. Have charged me 3 years in a row, first two years they waived it but I had to call in and bother them about it. Now, suddenly in year 3 they have forgotten about waiving for the $25,000 balance in checking account. Will be closing out HELOC and taking my $25,000 in checking to another bank. If you can't keep your word about a tiny $60 annual fee then who knows what else you are not going to honor.

I am literally copying and pasting the review below mine. The exact same thing happened to me. Is this even legal? I deposited a check only to have said check held hostage, they wouldn't let me deposit it and they didn't return it. They basically stole my check!!! Do yourself a favor and not bank at Huntington!!!!

Huntington Bank is atrocious, their customer service is awful. They make decisions to suspend accounts and then only send you an automated email, no calls or texts or actually making sure you know what is going on. When you try to call and inquire they give you the run around and hide behind their policies which often contradict. They provide no actual help and really don't seem to care. The woman I talked to Sheryl and her supervisor James were very unhelpful, rude, condescending and they lied and contradicted themselves over and over. James the supervisor ended up cutting off our call when I asked to speak with his supervisor. I have still not been helped, they would not give me a file number or anyone to call directly saying it was the 800 number or nothing. My question is, why offer customer service if you aren't going to actually help your customers? Why send automated emails about sensitive account information, why not actually call me-- use your customer service representatives to actually be proactive instead of giving me the run around when I call with a legitimate issue?

Customer service at the branch I used was beyond awful. I deposited a check only to have said check held hostage, they wouldn't let me deposit it and they didn't return it. They basically stole my check!!! Do yourself a favor and not bank at Huntington!!!!

The worst bank I have ever worked with. The customer service is terrible. They are unprofessional and unorganized. They lost the title to a vehicle that was paid off and have been terrible to work with. You should avoid at all cost.

I can hardly believe that a bank can have ONE person listed on a joint account able to close the account without both parties consent. Also. Huntington bank does NOT give loans to non citizens. What about the thousands of people who live in the USA that are legal residents? Unbelievable.

I can't overstare how annoying this company is and how quick I'll be changing banks. The returning of funds when it goes over the amount I have is ridiculous. Charge me an overdraw fee but don't RETURN THE FUNDS SO NOW I OWE A PENALTY FOR THAT TOO!!!!!!

Total lack of leadership in Chicago. Frat house culture with sexually charged jokes and profanity. No one is held accountable. Need to contact Board in Columbus and file formal complaint. Need new leadership here at the top and “market president”. Not a leader.