Providing secure online banking, checking, savings accounts, CDs, mortgages, loans, retirement plans, bill pay and other financial services to individuals and businesses.
Huntington (huntington.com) has 324 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
huntington.com
Website
huntington.com
Category
Banking & Money
Listed on Five Star Index
2026
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Most recent review: October 2026.
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IF YOU ENJOY GETTING SHIT ON HUNTINGTON IS FOR YO!!!
I started as a TCF Bank customer - no problems. After TCF was purchased by Huntington I have had several major issues regarding Huntington blocking access to my funds WITHOUT CONTACTING ME FIRST! Sure, it's OK for them to block A SUSPICIOUS TRANSACTION - that's just common sense - BUT DON'T BLOCK MY ACCESS TO ALL MY FUNDS OVER A QUESTIONABLE and relatively tiny ($50) debit attempt!!!!! My account containing well over $20K was held hostage by these assholes for DAYS over what amounts to pocket change!!!!
EO
Elizabeth O.
I have been making extra principal…
I have been making extra principal payments each month for a few months now. I planned on paying off my loan, but had to wait days for online, direct from bank payments to clear. So, they have returned multiple payments for no reason. The last payment they returned was a 7,000 payment which would have almost paid my loan off, but left about 900 left to send the check in for the final payment. They waited 5 days, returned the funds and then charged me a $25 fee despite the issue always being with their end of things. Then, they decide to allow two payments per month, but turn it into one payment that needs to clear before the final payment can be sent in, and with the amount of time that all takes, they will end up taking an extra payment from my bank account with no information on whether or not that will be refunded or they will just keep it. They need to refund my $25, & if they take a payment on the 24th when they've been informed the check has been sent for the remainder of the loan amount, they need to refund that immediately.
MM
Max M.
I sit on hold for hours and never get a…
I sit on hold for hours and never get a reasonable explanation for anything they do!!! I have to verify almost every transaction???!!! WTF!!!!
JP
Jeremy P.
Their Fraud Protection is a FRAUD
Huntington Bank is absolutely terrible. Don't believe what they tell you. They DO NOT protect customers against fraud. I'm out THOUSANDS OF DOLLARS due their "fraud protection"!!!! NEVER AGAIN HUNTINGTON!! Do not use this bank or if you have, MOVE YOUR MONEY NOW!!!
WL
William L.
Don't bank at Huntington
If there was a no star rating it would be what I'd rate this so called bank. After two attempts, which I waited 37minutes and then 46 minutes on hold to find out if they received a payoff payment. After saying hello and that I was wondering if they received my payoff check the first girl who never introduced herself and could not speak an intelligent form of the English language hung up. Thought maybe we got disconnected but same thing happened the second time. Her name was "Maria". DO NOT USE THIS SO CALLED BANK. Look around somewhere else. I will be going to warn my brothers and sisters in the military on our VA website where we note
businesses to be leery of. You have to be pretty hard up to use Huntington Bank
MK
Mary K G.
Funds Withheld Without Explanation – Huntington Bank Fails Customers.
Urgent Complaint – Account Hold & Lack of Access (Case #02057535)
To Whom It May Concern,
My account (ending in 0114) has been on hold since September 26, 2025 after a wire transfer and attempted withdrawal. Since then, I have been unable to log in to online or mobile banking, access statements, or obtain clear communication from Huntington Bank.
If you cannot restore access to my funds immediately, I expect a full refund of the wire transfer to the original sender. Please attach this message to Case #02057535 and provide me with a written update and timeline for resolution.
Sincerely,
Mary K. Gallmeier
AN
Anonymous
Changing paper statement pref
Getting really pissed off about them changing my preference from paper to paperless statement! Statement doesn't come in the mail, then I find out they changed my preference. HAS HAPPENED SEVERAL TIMES THIS YEAR ALREADY!
DM
Dan M.
Fraud that turned into a lawsuit
When I moved to my new house, I already had a personal banking relationship elsewhere. But when I needed a new account for my business, I decided to give Huntington a chance because of their visibility and relentless marketing. That was a mistake I won’t make twice.
I started dealing with **Bob Marchese**, the branch manager. He might not like his name in this review, but I don’t care—everything I’m writing here is 100% factual. Eventually, we settled with the bank, but the way they operate is downright predatory.
At first, Bob seemed like a straight shooter. He was friendly, we’d talk while he processed my wire transfers, and he struck me as an honorable guy. One day, he pitched me on what he called a “signature loan”—really a line of credit based only on my personal credit score, no personal guarantees, no tax returns required. He made it sound like an old-school handshake loan. He never mentioned the SBA, just said it was an internal program. I declined at first, but months later circled back. Sure enough, I was “approved” for \$100,000. All I had to do was stop by, sign a couple forms, and pay a \$100 yearly fee to keep the line open.
In 2017, when I opened a new office, I tapped that line. It worked as advertised. Later, Bob even called me unsolicited and offered another LOC for a second corporation we owned. Same assurances: no guarantees, just a backup line “in case you need it.” That one came through at \$70,000. Both lines helped tremendously. Business was good, payments were made, no issues.
Then COVID hit. Government shut everything down, our heavily regulated industry couldn’t operate from home, and overnight my office was paralyzed. A billionaire client of mine once told me the golden rule: **never avoid your creditors—call them, work with them, protect your credit.** That’s exactly what I tried to do.
But Bob ghosted me. Wouldn’t return calls, ignored emails. Weeks went by until some snot-nosed kid finally picked up and treated me like I was a deadbeat. I calmly explained the situation and said I needed to know the process for default, since the business was wiped out. That’s when he dropped the bomb: “These loans are full recourse.” Excuse me? I pushed back—Bob explicitly told me otherwise. He smugly emailed me the contracts, and sure enough, they included **pages I had never seen, never been given, and never signed in my copies.**
That’s the Huntington scam: they’ll tell you whatever you want to hear to get you in the door, then “underwriting” slips in extra documents you never knew existed. It’s a 1970s bait-and-switch dressed up in modern branding.
I sued them for **fraudulent inducement and defamation of credit.** Their attorneys, who were at least professional, negotiated a settlement. I paid something, they agreed not to destroy my credit. The deal was “fair” in the legal sense, but the fact is Huntington had to lose money because of Bob’s lies. He never faced me again—just disappeared like a coward.
We were significant clients, and I wouldn’t let a 12-year-old open a lemonade stand account at Huntington today. They are desperate to stay competitive, and in that desperation, they will abuse and mislead their own clients. This is the same corporate rot that landed Wells Fargo and Merrill Lynch with hundreds of millions in fines for their scams. Wells Fargo opened fake accounts. Huntington buries undisclosed contract pages. Different method, same fraud.
With their deep pockets, they’ll keep paying fines and keep screwing people. My advice: **go to Chase, or literally any other bank.** And for the love of God, never sign anything with Huntington without a lawyer reviewing it first. That \$200 fee is a bargain compared to the hell they’ll put you through.