HuntingtonReviews of huntington.com

Shady arithmetic calculating interest on auto loan. Do not trust the bank employees to apply any additional money paid on principal to be applied correctly. Spent over an hour with the branch manager trying to get an explanation of the 18 month payment history and she was as confused as me. She called her "superior" and that person left us both more confused. If I was into throwing money away in interest payments, I would've given them 5 stars. Over 18 months of paying 300 to 1000 extra per month, it was only applied maybe 5 times. ( every payment I had made, I specified both on the check and payment voucher to apply additional money to principal) Now what, Huntington? Criminals

Worst bank to deal with you can’t even report anything wrong on your account to any Headquarters of this bank because there is no Headquarters to reach so something happens. You’re pretty much screwed.. … I just talked to a supervisor named Kalin from Michigan Huntington Bank. There’s a supervisor who literally told me there’s no one higher than him to report. Found out. on my daughter‘s account for years. Which is crazy because we literally didn’t know that my name was on her account. She’s absolutely furious and we have to take time off of our workday to go to this goddamn bank to get my name off her account again after we had done it before at the bank on White Oak PA these banks don’t care you can report an issue like ours in. It’s nothing to them. There’s no one to report about the mistake they made if your account gets hacked. Who do you go to? If you have an issue with a supervisor you’re not happy with the supervisor you can’t go to anybody higher than that supervisor you’re screwed. Do not bank here. This bank is horrible. you got so many other banks to go to,do not use this one. It’s a joke!!!!!!!

If I could give zero stars I would. I deposited a check at a local branch I was told it would take 2 business days to clear. After 3 days it still hadn’t cleared so I called customer service. They told me the check would be cleared in another 2 days. That was another lie. At this point I still don’t have my funds and when I called customer service they transferred me to a supervisor that didn’t even pick up the phone. This entire company is garbage. As soon as my check clears I will be closing my account. I can see why they have less than 2 stars

Received an email for a promotional balance transfer. Because it was only a 3% fee, I signed up for it. In the fine print, it stated that the offer wasn't until a certain date. So not only did they take 3%, but they also assessed interest on top of it. Deceptive bank tactics to trick people into giving them extra money. I paid off the balance and will cancel the account. The way you have to do payments on their credit card is goofy too. They basically try to force you to have a checking account with them. If you don't, you can't use their app to make the payment. You either have to do it on a web browser (party like it's 2009!) or mail it in (party like it's 1999!). Calling customer service also does you no good. They give you a runaround and don't care at all. Overall just a sucky experience and NOT worth it. I see why this is a small bank and not a larger one like PNC or even Key Bank, which don't rely on shady tactics to gain your money

I opened a checking account with Huntington after being attracted by a $300 sign-up promotion back in October 2025. I met every requirement to qualify — but when the bonus never appeared, I contacted customer service only to be told their system doesn't retain promotional records, so there was no way to verify or honor my offer. This is deeply frustrating. I didn't just open a checking account — I also signed up for a secured credit card and a line of credit, fully committing to Huntington as my bank because of this promotion. To be told after the fact that there's simply no way to look into it isn't just unhelpful, it's unacceptable. If you're considering switching banks for a sign-up bonus, be warned: Huntington apparently has no system in place to track or honor those promotions if something goes wrong. And when it does, you're on your own.

Wish I can give Zero Star. A simple request of transfer IRA fund out of Huntington to another financial institution turns out to be a 3 month nightmare. Not only the customer service, the supervisor or even Senior supervisor gave you a different instruction every time you called, but calling to follow up status has become an impossible task because they removed the IRA dedicated CS line and you ended up being bounced back and forth between incompetent and rude CS (who would hang up on you after not being able to solve issue) and an IRA operation team who claimed they can’t speak to customers coz they are a back office. After 2.5 months of filling forms twice, wasting up to 3-4 days of calling and being ignored by even the senior supervisors who NEVER called back, I had no choice but to escalate this to CFPB and that’s when Huntington started listening and gave me the attention that a customer deserved and finally issued the check so I could transfer fund - all within 10 business days. That goes to show that they won’t treat you with courtesy and respect until you showed them threats and demanded for it!! RUN from this bank to save yourself some time and dead brain cells.

Huntington creates a confusing structure for their Perks checking account where if you don't meet the right combo of conditions they deduct $10 monthly from the account. This is buried deep in the terms of a bonus offer that led me to open an account, and phrased in opaque terms, suggesting an intention to conceal it as best as possible without committing outright fraud. Why tf would I continue with a bank that is comfortable deceiving its clients? No wonder there are so many 1-stars here... wish I'd checked that out earlier. Screw these people.

This review starts out about as well as Huntington Bank has. I should have the option to click on stars into the negative direction!!!!! I'm a new customer, literally 2 months in and called with a question regarding my new auto loan. Without going into specifics, I'll let you people find out for yourselves should you not take my advice in telling you to go elsewhere, but I will just say that the creature I just spoke to could not have been more rude or uncaring of my questions. I'm sure Monique wouldn't agree because that's obviously her nature from working from home all this time. I hope you see this post woman and reflect on how you talk to calm people that are calling with legitimate questions regarding their hard earned monies placed into the entablement that pays for your....?????, certainly not nitrous.