HuntingtonReviews of huntington.com

Your transition from cadence bank is a complete debacle and you’ve cost me money!! What moron was in charge of this?!!! Four accounts I have to shut down now because of your incompetent leadership! Smooth transition my ass!! Am shutting down every account I have with them! STAY AWAY FROM HUNTINGTON BANK!

After reading all the reviews on this bank DO NOT USE MOBILE DEPOSITS. All the reviews that I have read this institution closes accounts for fraud after you use mobile deposit. I am currently dealing with the same issue. Made a mobile deposit and after being told every excuse for 2 weeks but the truth I found out finally they flagged my mobile check for fraud. Was told I have to go to a branch 35 miles away to prove myself. Apparently everyone that deposits mobile checks is fraudulently doing it according to this bank. Maybe this poorly ran bank should not offer mobile deposits if they are going to flag everyone when they use it. Just playing the waiting game now for the account to close and received the documents I requested for the reasoning of the frozen account so my attorney can do their job. I recommend recording all encounters with this bank as well so you have proof that the give customers improper and misleading information.

I deposited a large check into my account at Huntington Bank. I received an email they were putting a hold on the check, but instead they withdrew the money from my account. After many calls, they will not tell me where the money is. They have still not put the money back in my account and just place it on hold until it clears. Time to find a new bank.

The changes you made with both online and phone in absolutely sucks, you just turned something great into a terrible experience, enough to where I might change banks.....thanks for nothing

Willing to take money from remote clients but impossible to withdraw. And then conveniently also impossible to reach - I am not on hour 3 of trying to get a human on the phone. Good promos, apparently, but NOT WORTH THE FRUSTRATION.

Been with Huntington for many years, since the TCF merge. We have $200K with this bank. We opened a Fidelity investment account. Went through the process to verify the Fidelity account, micro deposits were sent to Fidelity, micro deposits were confirmed on the Huntington site, Huntington said we were good to go. Tried a test transfer to Fidelity of $1K from checking on a Thursday. The following Monday, received an email from Huntington saying they stopped the transfer and suspended all access to the Fidelity account. They also locked us out of all online banking, without notifying us. We called customer service and they said you have to visit a branch. We visited the branch and spoke with our usual branch manager. He called the higher ups to get our Fidelity access reinstated and our online banking reinstated. They told him our online banking will be suspended for 30-days. We are in limbo at this point. We are not waiting 30-days. I told the branch manager if this is not corrected, we will withdraw all of our funds and move to another bank. Huntington is costing us money by delaying the transfer to an investment account.

My account was hacked on june 1. I did everything I was supposed to and yet they still have not put my money back. It is blatantly obvious that my account was hacked they are telling me that it will take up to 10 days to gety money back and they are talking business days. I am a severely disabled senior and they stole my check the day it went into the bank. I just got off the phone with them and the supervisor told me since I have called everyday my dispute will take longer. I asked if she meant I pissed them off so they will push it back and she said'yeah, something like that". Wow, that is ridiculous. Take my advice and don't entrust your money with them. If someone hacks you they have and will use 10 days to refund your money no matter what the evidence is

I opened a Huntington Bank account online and changed my direct deposit to the new account. As soon as my paycheck was deposited, I was locked out of the account without any warning or explanation. When I called customer service, I was told the account was “under review,” but no one could tell me why, how long the review would take, or what I needed to do to resolve it. I requested a supervisor and spent over 30 minutes on hold without receiving any meaningful assistance. The only solution Huntington offered was for me to visit a branch. The problem is that the nearest branch is approximately 5 hours from my home. I find it unreasonable that Huntington allows customers to open accounts online, accepts direct deposits, and then requires an in-person visit without offering any alternative way to verify identity or regain access to funds. At the time of this review, my payroll funds are still inaccessible, and I have received no clear explanation, timeline, or resolution. My experience has been extremely frustrating due to the lack of communication and customer support.