Michael
Logan was courteous and attentive
Logan was courteous and attentive. She listened to my concern and provided me with a detailed explanation. She is obviously very knowledgeable, but also was professional and engaging.

Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
Human Interest (humaninterest.com) has 404 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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404 approved reviews, newest moderated first
Michael
Logan was courteous and attentive. She listened to my concern and provided me with a detailed explanation. She is obviously very knowledgeable, but also was professional and engaging.
N.R.
Ryan H was great in helping me figure out my account issue.
Richard N.
Jess was very helpful in her explanations and cleared up my confusion
Minh
Ryan quickly resolved my problem.
Casey
Ryan H was very helpful and very knowledgeable! He was able to fix my issue quickly and kindly.
Olivia B.
I love that they do educational webinars several times a year. When I call they are always chipper and helpful. The rollover from my last company was super easy. The best and most transparent 401k provider I’ve ever dealt with. Today I spoke with Jess about a technical issue and she patiently walked me through how to get into my account. Really stellar employees and company!
Logan C.
Bait and switch on pricing I run a small business with ~30 employees, and we elected to use Human Interest for our employee 401(k). Much of the reason for this is the legal requirement that we offer 401(k)s to our employees, so Human Interest sold us on their low fee basic 401(k) plan. After it was set up and employees started making contributions, they switched their pricing to cost us ~$5,000 additional per year, knowing that there are high switching costs to a competitor. But at the end of the day, I've learned that they can't be trusted and are using bait and switch tactics to raise fees on small businesses. Be very careful if working with Human Interest to ensure that your fees
Response from Human InterestSep 17, 2025
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Shayla
Brett did an amazing job listening to my login issues and helping me resolve the issue in a timely manner!