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Human Interest Reviews | Read Customer Reviews of humaninterest.com

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Investments & Wealth
Human Interest

Human InterestReviews of humaninterest.com

4.3404 reviews
Investments & Wealth

Human Interest4.3

Reviews404 About Contact

Overall score

4.3 out of 5

Great

Average of 404 reviews

Distribution

5★78%
4★4%
3★1%
2★1%
1★16%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 475-0179
humaninterest.com
[email protected]

About Human Interest

Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.

Human Interest (humaninterest.com) has 404 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: humaninterest.com
Website: humaninterest.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Human Interest reviews

404 approved reviews, newest moderated first

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Adam R.
Jan 8, 2026
Es una persona muy amable y…
Es una persona muy amable y comprensiva, me ayudó en lo que necesite
Report
Cajun G.
Jan 8, 2026
Terrible Customer Service
We are a very small company with 0 experience dealing with 401k's. We had training on the website but not on the paperwork or how the process would work on our end. When we made errors in paperwork, it wasn't caught and then when we needed assistance in making corrections, it took over a week to get an answer. Again yesterday I asked for assistance and I'm still waiting for an answer. Our experience has been horrible and I wouldn't recommend this company to anyone.
Response from Human InterestJan 9, 2026
I'm very sorry that you haven't received a response to your inquiries. This is not the level of service we aim to provide. A member of our Customer Advocacy team will contact you directly to discuss your experience, as we're always looking to improve the customer experience. Thank you for your patience, and we are committed to improving our communication.
Report
Jeff C.
Jan 8, 2026
Maria was delightful
Maria was delightful. She did an amazing job answering my questions. She represents Human Interest so well.
Report
Alma M.
Jan 7, 2026
Spoke with Erica about a distribution…
Spoke with Erica about a distribution request and I could not be more pleased with high level of service and consideration received. I'm so grateful that Human Interest has such wonderful representatives.
Report
ANN P.
Jan 6, 2026
Ericka was extremely helpful and…
Ericka was extremely helpful and professional
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David Michael aka Big D.
Jan 6, 2026
Erica was extremely patient and…
Erica was extremely patient and pleasant to speak with... She handled everything in a very professional manner.... Being an older man it takes me a while with this new computer age stuff.... She handled everything superbly.... When you see her please thank her again for me. Sincerely Dave😊
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Heidi S.
Jan 5, 2026
Kenny was clear
Kenny was clear, concise, and helpful. The only reason I gave 4 stars and not 5 was the long wait time on hold prior to speaking to him.
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Dean P.
Jan 4, 2026
She was very polite and patient with…
She was very polite and patient with me. The form was easy to understand. The overall experience was great!
Report

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