Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJun 17, 2026

Hi Ashley, thank you for your feedback, and we’re sorry you got an order you didn’t want. We’ve reviewed your account and can confirm that your subscription has been fully canceled, and no future orders or charges will be processed. Additionally, we’ve issued a refund for your most recent order, and the funds should reach your account as soon as your bank processes the transaction. If you have any questions or need further assistance, please feel free to let us know! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJun 9, 2026

Hi Jackie, thank you for your review. We’re sorry the cancellation didn’t go through and want to get this sorted for you right away. We have successfully issued refunds for the four orders that were sent. The funds should appear back in your account as soon as your bank completes its standard processing. Your subscription has now been completely canceled. If you ever decide to return to us in the future with your updated prescription, please feel free to email it over to [email protected], and we will be glad to update your profile. Thank you for your patience while we corrected this for you! Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJun 12, 2026

Hi Matthew, thank you for your review. We're sorry that you didn't receive the correct lenses the first time around. Please rest assured that your replacement order is on its way. We will be following up with an email containing your tracking number very soon. Warm regards, Hubble Contacts Team

Response from Hubble ContactsJun 3, 2026

Hi Jayden, thank you for your feedback. We are glad you love our company and product, but we are incredibly sorry your package was mishandled. We’ll be providing this feedback to our shipping partner, and hopefully your future delivery experiences will be more suitable. If you need anything else, please reply to the email we sent! All the best, Hubble Contacts Team

Response from Hubble ContactsJun 2, 2026

Hi Cay, thank you for sharing this feedback, and we are incredibly sorry for the damaged lenses. We’ve shipped out a replacement order to you right away. We also just emailed you to learn a bit more about what happened and to share some handy care and handling tips for our hydro lenses to ensure your next pair is perfect! All the best, Hubble Contacts Team

Response from Hubble ContactsJun 1, 2026

Hi Connie, thank you for taking the time to leave us this feedback. I’m very sorry that you haven’t been receiving the lenses you need. We’ve processed a replacement order with two months’ worth of the missing lens power to make up for the shipments you did not receive. We have also sent you a follow-up email with additional information regarding the issue and the steps we’re taking to ensure it does not happen again. Please feel free to reply to our email if you have any questions or need further assistance. All the best, Hubble Contacts Team

Response from Hubble ContactsJun 1, 2026

Hi Angela, thank you for sharing your feedback. We understand that higher prices aren’t ideal, but as we’ve grown, our operating costs have increased, which led to a small price adjustment to help us continue providing the lenses you love. We truly value your loyalty and appreciate having you as a customer over the years. We've reached out via email with a resolution we think you'll love! Kind regards, Hubble Contacts Team

Response from Hubble ContactsMay 29, 2026

Hi Deidre, we’re sorry for the confusion caused by the change in cadence in your subscription. We’ve processed refunds for your most recent orders this morning, and a supervisor has reached out to you directly to find out more about your experience. We’re here to support you further whenever you’re ready to connect. Kind regards, The Hubble Contacts Team