Joy H.
Waste of time don’t buy bad product and worse customer service
The contacts that I received dried my eyes out so much that it scratched my cornea. In my opinion the worst customer service experience ever and not only did they not cancel my order after I requested to do so they still charged me $40 and wouldn’t refund me even tho the account was already in the process of being deleted. 0/10 would not recommend to anyone looking for a good experience .
Response from Hubble ContactsSep 1, 2020
Hi Joy, Thank you for taking the time to leave this review. I'm so sorry that your encounter with one of our associates fell short of expectations. I also want to thank you for giving us a chance to make things right. We take quality issues very seriously. We’re sorry to hear that you may have an eye health issue. We would like to look into this for you and your interactions with our team. Please send this information in an email to [email protected] with the subject line "ATTN: Trustpilot" and we will connect you with our quality team. Looking forward to hearing back from you. All the best, Samantha




