Thevision
Absolutely terrible customer service
Absolutely terrible customer service. Late orders, poor quality lenses with too many defects. Not worth the money, honestly. I tried to stick with them but it seems they cannot do the one thing they have to: get you a pair of contacts every day. The customer service is a joke and the quality has gotten so bad it seems like they’re on the verge of going out of business.
Response from Hubble ContactsOct 14, 2020
Hi there, Thank you for taking the time to leave this review. I’m so sorry about this! We take quality issues very seriously, thank you so much for bringing this to our attention. I’d like to find out more about your interactions with our team to know how your concern was handled. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Best, Samantha




