Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Mia
Jan 6, 2019
So far so good
So far so good. I feel like they get uncomfortable after working a 12 hour shift. I use some re wetting drops and it helps but I've never noticed this with other contacts.
Response from Hubble ContactsJan 8, 2019
Hi Mia, Thank you for taking the time to leave this review. While we're glad to hear the lenses are mostly working out for you, your comfort is most important. If you continue to feel discomfort, you should refer to your eye care professional. If you have any questions or concerns, please send an email to our team at [email protected]! Best, Vanessa
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Patricia
Jan 5, 2019
I can’t get my prescription to change
I can’t get my prescription to change
Response from Hubble ContactsJan 8, 2019
Hi Patricia, Thank you for taking the time to leave this review. Our team would be happy to help look into and make any adjustments to your account. Just send an email to [email protected]! Best, Vanessa
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Teakie
Jan 5, 2019
Would still love to have color options…
Would still love to have color options but other than that the contacts are very comfortable. Have had maybe 4 out of a whole year that I was unable to use because it had a rough spot on the contact when I first took it out of the package. But have enjoyed the convenience of delivery on my schedule that I chose.
Response from Hubble ContactsJan 8, 2019
Hi Teakie, Thank you so much for taking the time to leave this review! I'm glad to hear that your Hubble Contacts experience has been mostly successful. We take quality issues very seriously, though, so please report any quality issues that arise by emailing [email protected], and you will be connected with our Quality team. Thanks again for your feedback! Best, Vanessa
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Elizabeth
Jan 5, 2019
Some contacts have come defective.
Some contacts have come defective.
Response from Hubble ContactsJan 8, 2019
Hi Elizabeth, Thank you for taking the time to leave this review. I'm so sorry to hear that you've received some defective lenses. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. We appreciate your feedback! Best, Vanessa
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Cassandra
Jan 4, 2019
Wish they wouldn't dry out so easy
Wish they wouldn't dry out so easy
Response from Hubble ContactsJan 10, 2019
Hi Cassandra, Thank you for taking the time to leave this review. I'm sorry to hear that you've found the lenses to dry out easily. If you'd like, you can use over-the-counter rewetting drops, and remember to only wear your lenses for one day! Our customer service team can be reached via email at [email protected] if you have any questions or concerns. Best, Vanessa
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Karis
Jan 4, 2019
Quick and efficient way of purchasing…
Quick and efficient way of purchasing contacts
Response from Hubble ContactsJan 10, 2019
Hi Karis, Thank you for taking the time to leave this review. I'm glad to hear that you're happy with the Hubble Contacts service so far! If there's anything we can do to make this 4-star review a five-star one, please feel free to reach out to [email protected]! Best, Vanessa
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Emmy
Jan 4, 2019
The contacts seem to be very drying
The contacts seem to be very drying, and if I cry or my eyes water a lot, the contacts fog up and I have to remove them.
Response from Hubble ContactsJan 10, 2019
Hi Emmy, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses having been causing some discomfort. Please send an email to our team at [email protected], and they will provide you with next steps! Best, Vanessa
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JC
Jan 4, 2019
We love Hubble!
We love Hubble! It is so affordable and reliable! They arrive right on time every month. The few times I have needed to communicate with customer service they have been quick to respond, super nice & helpful. The only complaint I have is that we have to throw away an average of 4-5 contacts a month because an edge is crinkled or they just dont fit right. Last month we even had a container with nothing in it. I havent even communicated this to customer service. I'm sure they will make it right. We will continue to use Hubble!
Response from Hubble ContactsJan 10, 2019
Hi JC, Thank you for taking the time to leave this review. I'm so glad to hear that your overall Hubble experience has been working out well for you. I'm sorry to hear that you may have received some faulty lenses--we take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team! Thanks, Vanessa
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