Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Cass
Sep 19, 2018
It was nice to have a new pair every…
It was nice to have a new pair every morning but I feel as though the contacts didn't fit my eyes correctly. My vision was blurry and lights had halo-ish rings around them. I especially noticed this while driving in the dark.
Response from Hubble ContactsDec 20, 2018
Hi Cass, Thank you for taking the time to leave this review. I'm so sorry that the lenses didn't work out for you, and I hope that you've consulted with your eye care professional about this. If you haven't already, please log into your Hubble account to find out how you can cancel your subscription! Best, Vanessa
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Lindsey
Sep 19, 2018
Hubble
They are convenient.
Response from Hubble ContactsDec 20, 2018
Hi Lindsey, Thank you for taking the time to leave this review. We're happy to hear that you've found your Hubble experience to be convenient, however, we'd love to know what we can do to turn your 3-star experience into a 5-star one! Please send an email to [email protected] so we can answer any questions you might have. Best, Vanessa
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Audra M.
Sep 19, 2018
The product is not for me
The product is not for me. Eye contacts left my eye dry. I don’t like them all. Now, have eye contacts I can’t use.
Response from Hubble ContactsDec 20, 2018
Hi Audra, Thank you for taking the time to leave this review. I'm sorry to hear that the Hubble Contacts didn't work for you, and hope that you have since cancelled your subscription. If you have any questions about how you can cancel, please log into your Hubble account for instructions! Best, Vanessa
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r B.
Sep 19, 2018
Tired of waiting
I was impressed by the short time it took for my contacts to reach me. However, I am not able to wear them and had to cancel my subscription. When I called to cancel everything was fine. The next day I was charged for the contacts and when I called back I was told that the order processed the day before, the day I called. I feel like the person who canceled my subscription should have been able to see that the order was being processed and let me know. I understand that once an order is in the processing stage it can not be stopped but a heads up would have been nice. Returning the unopened contacts was not hard. But it has been over a month and I still have not been reimbursed. I called back and hoping that everything has been fixed. I guess if I do not receive the reimbursement by the end of this week I will be calling back.
Response from Hubble ContactsDec 20, 2018
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear about your Hubble experience. Our team is usually able to see that an order was processed, but that information is not always available. Regardless, we apologize that they did not give you that heads up. I can see your refund was issued in September, but if there is anything else we can help with, please do not hesitate to send an email to [email protected], and my team will get back to you ASAP. Best, Vanessa
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reader S.
Sep 19, 2018
There were many times when I had…
There were many times when I had trouble with the contacts and when I would remove one, I would notice that there were 2 contacts attached together. This happened multiple times.
Response from Hubble ContactsDec 11, 2018
Hi there, Thank you for taking the time to leave this review. I am so sorry to hear about the quality issue that you've had with our lenses. We take quality issues very seriously at Hubble, and we'll need you to contact us via email so we can connect you with our quality team. Please email [email protected] at your earliest convenience. Best, Vanessa
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Anastasia L.
Sep 19, 2018
Even though I submitted a subscription…
Even though I submitted a subscription and, as Hubble stated they double check with doctor, the contacts received was incorrect. Everything appeared to be blurry.
Response from Hubble ContactsDec 11, 2018
Hi Anastasia, Thank you for taking the time to leave this review. I'm so sorry to hear that the lenses you received did not work out for you. We'd like to look into your account to see if there is anything we can do to help, so please send an email to [email protected] at your earliest convenience. Best, Vanessa
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linzynj
Sep 19, 2018
I have used daily lenses for years and…
I have used daily lenses for years and found these to be lesser quality - on a par with what walmart was selling. They felt dry and irritated after being in my eyes few hours. Also the packaging was lower quality sometimes opening by accident. Thirdly i was able to get my focus considerably cheaper by buying several months worth at a time
Response from Hubble ContactsDec 11, 2018
Hi Linzy, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses did not work out for you, and that you did not have a great experience with Hubble Contacts. We appreciate your feedback, and I hope that you have since been able to cancel. If you have any additional questions or concerns, please send an email to [email protected] and my team will get back to you ASAP. Best, Vanessa
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Carrlos B.
Sep 19, 2018
I need multifocal
I need multifocal
Response from Hubble ContactsDec 11, 2018
Hi Carrlos, Thank you for taking the time to leave this review. I'm sorry to hear that our lenses are not suitable for you, since we do not offer multifocal lenses at this time. Hopefully we'll be able to offer lenses that can be of use to you in the future! Best, Vanessa
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